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"Good professional work!"

"East Coast comfort did the most horrible thing to us, and they have treated us with utter contempt. We have been with East Coast Comfort since they began when Ed McCollum and Anthony Mongeluzi started the company in 2006. Both Ed and Anthony were to our home in the early years of their business, performing maintenance and repairs, and one of them was here when they installed our current unit. We gave them a favorable review on Angie’s List, and we have never had any complaints about them in almost 20 years, until Lisa Hawthorne. We schedule routing maintenance, so we do not have equipment failures and outages. We have repeatedly been asked by Ms. Hawthorne of East Coast Comfort to reschedule our maintenance appointments, and we have always acquiesced. This occurred again a few weeks ago, and we rescheduled for last week. Ms. Hawthorne again called the day before our scheduled maintenance appointment last week, asked again to change the appointment because of the volume of emergency calls they were receiving, and we agreed as long as Ms. Hawthorne promised we would be given priority scheduling if our system went down. The next day, our air conditioning failed, and I contacted Ms. Hawthorne. A technician came to our home on the afternoon of the next day, but he said parts had to be ordered, and it could be days before they would arrive. I have emails supporting that we requested Ms. Hawthorne to order the needed parts, and she emailed back that the parts would be $1500.00 and labor $500.00. Though we made it clear from our emails that we wanted to get the system repaired as quickly as possible, she did not order the parts and would not grant us priority scheduling. When we learned of this betrayal, we contacted William Henderson Heating, Cooling, Plumbing, and Electrical Services. They worked us into their schedule for same-day service. I have an email exchange that proves how disdainful Ms. Hawthorne was to longtime customers of East Coast Comfort, both of us senior citizens, and one with a cardiac condition. A request we made to Ms. Hawthorne to speak with Mr. McCollum or Mr. Mongeluzi was ignored. In other words, other people had their systems repaired because of our kindness, so we can swelter in the heat and humidity. I consider their behavior toward us to be elder abuse. Good riddance East Coast Comfort, we are now receiving our comfort from William Henderson."

We're dedicated to providing our clients with the very best in service, installation, and repair for all of your heating, cooling and plumbing needs.. We take pride in the attention to detail put into each of the projects we're involved with. We look forward to building long-term relationships with our clients, and guarantee your satisfaction. Please contact us for a free in-home evaluation and estimate.

"I am very thankful that I found DG Mechanical on Home Advisor. After getting a few estimates from big name companies for getting central air conditioning installed in our home with existing ductwork I was getting exhausted with hearing all the upsell tactics. Derek was straightforward and prompt with all communications and very fairly priced. I felt even better after the work was done and seeing how nice and neat he left everything. While we aren’t using the air conditioner just yet it won’t be long now and we have Derek to thank during the upcoming hot summer days for keeping us cool and comfortable. I highly recommend DG Mechanical for all your HVAC needs."

"Craig & Greg were very professional in their dealings. Prompt and on time to complete the work. They delivered the water heater and installed it. Hauled away the old water heater. Work was completed to our fullest satisfaction. I would recommend them and I will hire them in future."

"Everything was well, and the technician was knowledgeable. They clean up, and they ask questions. They engage with my kids, and overall good experience."

"Did a great job."

"I got a good read from Bill right from the start. Knowledgeable, personable and fairly priced. Billâ s team installed a 5 zone mini split system in my new home. The work was done in 3 days and the final product not only runs well but looks good too. With 5 zones I wasnâ t sure how the lines from the outside of the house would look, but Bill came up with a solid plan on where to run them so the outside doesnâ t look over-worked. Universal Air will now be my go-to for all of my hvac needs. I highly recommend!"

"Rich did a great job and spent a lot of time making sure everything was done properly. Priced fairly as well. Highly recommend."

"Job was done excellently in a timely fashion at a reasonable price. Jared the technician was awesome!"