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"We hired Groundworks (formerly Baker?s Waterproofing) for a $20,000 basement waterproofing project that was promised to be fast, dust-free, and high-quality. Instead, our home was left coated in concrete dust, parts of the job were rushed, and unsafe wiring still powers our sump pump. Promised electrician service has yet to happen. Three months later, the $10,000 filtration system is still unusable. This project has cost us significant time, caused stress for our family, and left us with ongoing safety concerns. We cannot recommend this company based on our experience. Although one middle manager tried to help and arranged partial repairs, upper management ignored most issues. Three months later, the air filtration system remains unusable, electrical hazards persist, and no restitution has been made. What an exhausting mistake at a deeply personal cost. "

"Great Job. Very professional."

"A high quality job. Great communication. Many neighbors were asking me for a referral after seeing what a good job they did. "

"In 4 hours the landscape in the front of the house was transformed. An amazing job. Very friendly service."

"I had a service appointment on Feb. 28, 2019, for two problems: limited hot water in one shower and cloudy water coming from the kitchen faucet most of the time (also impacting the dishwasher--ie, I can't use the faucet or dishwasher for safe and sanitary cooking or cleaning). The technician fixed the shower, but said he could not identify the problem with the water (which was not cloudy at the time of the appointment) without first taking a water sample and having it run. He opined that it was a water quality issue and needed to be filtered--confirming that it is not safe to use the kitchen faucet or dishwasher (same pipe) until it was fixed. It is April 15 and I have been unable to get an answer from anyone or have anyone come back out to fix the problem. I have emailed and called, and nothing. No explanation of the test results, no follow-up. Highly disappointed. Now I will have to start over with a new company, two months later, so that I can soon start using the water in my kitchen for cooking and cleaning. For someone who cooks often, this has been a nightmare, and it is ruining everything that goes through the dishwasher with the film and residue left behind. I do not recommend this company. Regarding the shower, he was called for an evaluation and estimate, and began fixing the issue without authorization. The cost seemed very high for the repair work, and my landlord wanted to get a few estimates before proceedings with repairs. The technician didn't provide that option. I was ultimately happy to have the shower fixed, but overall not good service."

"The folks at Chip Chop n' Grind are fantastic! Adam and his crew were friendly, professional, on time, and hard-working. They really went above and beyond on the work at our house. Adam wants to make sure everything is done right and it shows in the quality of Chip Chop's work. I couldn't be happier with the work that was done. I will absolutely use them again and will definitely be recommending them to others."