Get matched with top grout: replace or repairers in Passyunk, PA

"Mike was extremely prompt and professional - he came out to give us a quote on repairing a strip of tile in our basement, and was able to complete the project less than a week later for a fair price. He was great at communicating and his work was perfect. Highly recommend and would hire again!"

"Excellent service prior to the service and after the work was completed. We had Groutsmith clean our tiles, remove and repair grout, seal and change the color. of the grout. Very happy with the work. We had a minor follow-jp appointment where we had a small section of the grout that was coming loose. They came out promptly and did the repair. We are 90 days post the work, and everything looks beautiful they offer a 1 year warranty. Happy and highly recommend!"

"Did a great job restoring the floor."

"It went fast and very smoothly. Mr. Nance kept the place neat and clean as he worked and he finished the job on time. I'm very pleased with the quality of his work and how it all looks!"

"I really enjoyed working with VIP Grout and Tile Concepts. My shower area needed serious cleaning and re-grouting. Lenny went over all he was proposing to do in great detail and the price was right. I am so happy with how the shower turned out, I recommended him to my mother in-law."

"He was on time and did a very nice job. One section of tile probably could use more grout. Thx"

"I'm a big believer in shopping local and using local contractors whenever possible. So I was thrilled to find a guy with an A rating and 125 mostly excellent reviews who lived five minutes away! I'm so happy with the job John did cleaning, re-grouting, and sealing our shower floor--it looks brand new! He also replaced a well-worn drain cover at the completion of the project. He was hard to pin down to start the job--but usually that's what happens when people are good at what they do and their services are in demand! The price was fair, and the work was completed in less than a day! I'd use him again for tile work and recommend his services to others."

"They were able to make the bathroom look really nice. They were very professional, nice young guys. The estimate was fair and work was clean and prompt."

"Everything was excellent. They measured one day and came out the next week to install. They came on time, cleaned up well and I would recommend them."

"Kevin and his helper Alberto were very professional and courteous. They were neat, organized and cleaned up after themselves. Kevin took his time to make sure the design was symmetrical. He always stayed in communication with me by text or phone throughout the entire process. He worked with my own carpenter and plumber to coordinate the drain installation and the toiletry niche construction. At one point, he did an errand for me and picked up an extra slab of Carrera marble at Avalon Tile and I was impressed by his customer service. Kevin was the most expensive estimate I received, but I was willing to pay the extra money because I believed I was in good hands. As with most construction projects, we hit a few road bumps. Our first problem occurred with the 12x12 Carrera marble floor tiles in the master bathroom. They had to rip out the brand new marble tile and the mud floor right after it was completed because the tile pattern was erratic and aesthetically unappealing. After the fact, other tile professionals informed me that a dry layout is always necessary when installing marble tiles due to their natural variations. So I was upset that I paid approximately $2600 in additional material and labor to make it right. I should not have assumed that responsibility 100%. The second time around they did a dry layout of the floor tile and the results were phenomenal. It was a beautiful flow of marble variations. Kevin and Alberto installed 3x6 subway tile in my hall bathroom. Most of the cuts had small chips on the edges and they stood out to me because the denim color of the tile was only on the surface. I have a discerning eye and some of the cuts were directly at eye level. Kevin said that he felt it was acceptable to see chips with ceramic colored tile, but I did not agree. I am pretty particular about workmanship with high expectations. I don't expect perfection, but I am looking for something close to that. Plus, my mother owned a tile store for 7 years so I knew how it should look. I did not want him to rip out every chipped tile because I was concerned about further damage so I only focused on the cuts that were at eye level. He polished all of the edges of the new cut tiles and they met my original expectations. When Kevin installed the marble tile in my master bathroom, he was on board about polishing the edges so the tile work came out stunning! However, I wasn't happy when he asked me for another $600 to cover the cost of the additional time he spent to polish each tile. In the end, we settled on $300 to keep things peaceful but I felt I shouldn't have to pay extra for a straight edge without chips. While this road bump was a little frustrating for me, I will say that Kevin was professional and courteous throughout the entire process. He listened to my concerns and he wanted to make it right. Customer satisfaction is one of his top priorities. When Kevin installed the Carrera marble mosaic floor in the hall bathroom, his helper Alberto used the sanded Power grout that the tile store sold to me. We were under the impression that Power grout won't scratch the marble, but that was not correct. There were scratches all over my brand new floor. Again, Kevin wanted to make it right and he hired someone to restore the floor and buff the surface. It wasn't quite polished at first so he asked the guy to come back and polish it. In the end, it wasn't the same as a factory finished marble floor polish but I appreciated that Kevin wanted to correct the mistake. These kinds of things happen during construction projects and the sign of a good businessman is someone who wants to make the customer happy. I think it is also important to point out that Kevin came back to my house when the entire project was complete to correct any minor issues after I had already paid him!! I love when contractors continue to offer great service after the job is complete and after they are paid. What great service! At the end of the project, I was left with over $300 of special order tile that I could not return because Kevin's square footage measurements were higher than actual. I wanted a few extra tiles leftover, but not several boxes. Just double check your square footage on your own to make sure you are not over ordering. Kevin and Alberto also installed the Calacatta Gold marble around my fireplace. He had the patience to work with my carpenter on this project and he did a dry layout of the marble sheets. The tile work is gorgeous! The fireplace is so beautiful! It is one of my favorite things in my home. In summary, when guests visit my home they think my bathrooms look beautiful! So, if you ask Kevin up front to polish the edges of the tiles, to do a dry layout of your marble installation and then double check your square footage for tile orders - you will be in good hands."