Get matched with top window repair pros in Peoria, IL

"I own a house which is around 90 years old. Its basement had compromised walls, one of which was seriously bowed. In addition, after heavy rain, the basement floor would be wet. I got estimates from three companies to correct these problems. Pivotal was a clear standout. The owner Jeff, his family members Andy and James, along with the rest of the crew make up a terrific team. Jeff and Andy visited my basement twice for long and detailed planning sessions. The actual work took 7 days for completion with James as foreman. All the problems of my basement were fully addressed. My bowed wall is now vertical, with strong supports along all walls every few feet. A complete waterproofing system was installed which feeds to my sump pump. Cleanup after completion of the work was very thorough. Bottom line: Pivotal is a totally trustworthy top quality company!! "

"We ordered a window from them the end of April. The beginning of June they came to put the window in. They had ordered the wrong size. The said that they would rush order it and we would have it in a month. After waiting a month and not hearing from them, we called to find out when the window would be put in and they said that they would check and get back with us. After many more calls we were told that the window wouldn't be in until July 23rd. We requested a refund and after many more calls were told that they don't give refunds. The window was finally installed on August 2nd over a week after they received it. We will never do business with them again.!"

"They have a lifetime warranty which is great. They're awesome."

"It went very well! I had one issue with the work and they promptly resolved it to my satisfaction."

"Mad City had to come out 5 times. They didn't get the right base size for a new shower. We had to without a shower for almost 3 months. When they finally completed the job, it was great. It simply took them too long to get it done right."

"Absolutely great. Couldn't be happier"

"On time and quick! "

"It was amazing, he explained everything to us. "

"Great communication and timely work"

"He was very friendly and courteous. He made sure that i understood the cost and the work that he would be doing"