Get matched with top brick or stone siding: repairers or partially replacers in Pineville, NC

"I was recommended to Phipps by my neighbor, Cracks in my brick were repaired quickly and it looks perfect"

"The repair was done exactly as described during the estimate process. The repair man was very competent and experienced. I would highly recommend this company to anyone needing this type of repair. Well done!!!"

"Albert was extremely responsive in coming out for an estimate and follow-up, and then called a few days in advance to let us know the date they would begin the work.  He described every element in his quotation in detail.  Albert uses "Mad Dog" primer (www.maddogprimer.com) and admits that it is expensive.  However, he believes it at least doubles the life of the paint and he provides a 5-year warranty and free pressure washing yearly for five years to prove that the paint job will hold up well as a result of using the expensive primer.
We were a bit disappointed in the professionalism of the work crew.  They arrived on time but did not seem to have a grasp of the job scope and were very sloppy in beginning the pressure washing.  They sprayed water all over the screened porch (which was supposed to be wiped down by hand and not pressure washed) and got pressure washing solution all over our porch furniture.  A phone call to Albert got the mess cleaned up and the work crew properly "calibrated."  They were extremely courteous guys, though.
They did a nice job on the primer and painting, and also on the fence which we had them stain with Home Depot's Behr deck stain.  They were sloppy on some parts of the job, and in a few instances splashed paint all over the screens on the screened porch.  The screens were too spattered to clean, and so the job foreman said he would replace them instead.  It took him three tries to satisfactorily repair the two damaged screens.
They went out of their way to match the paint color on some of the window, door, and siding flashing so that it would blend nicely with our brick.  This was over and above the scope of the job and speaks to Albert's desire to do whatever is necessary to make the customer happy.
Lastly, the crew was totally unprepared for the post-job window cleaning that Albert promised.  We had to call twice to remind them to come back for the window cleaning, and when they finally came back they didn't have any supplies.  We had to give them towels and they used water, not window cleaner!  Then we had to call them back AGAIN when they took our towels with them.  They did a pretty poor job on the windows, and we had to go over their work and re-wash all of the windows ourselves.
Overall, despite the problems listed above, Albert is certainly worth consideration as we found his overall pricing to be very competitive and they did do a good job.  We would caution anyone who decides to use Albert's Painting to just make sure you closely follow their work and tell them exactly what you want and expect - repeatedly.  Albert is always a phone call away and it is a good idea to make sure the crew knows that you aren't afraid to call Albert if you aren't happy.  Despite the problems mentioned, the crew was very friendly and really wanted to do a good job.  Every item that we pointed out for rework or touch-up was done without argument and with a smile.  For these reasons, we would not hesitate to call on Albert again in the future.
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"Tony, the owner, came out to my location to do the cleaning. There is nothing negative about this man or company that comes to mind. Every aspect of the operation went as expected. Bottom line...I'm sure there are other very capable cleaners out there but you won't go wrong using All Points."

"We have lived in this house about a year.  (The house is 12 years old).   When we bought the house the inspection report noted that there were cracks in the masonry due to normal settlement.  The inspection report noted that these should be repaired to prevent water penetration.  Doug did a full inspection of the exterior of the house to locate all cracks in bricks and masonry.
It went very well.  All the work done was outside we had a couple of delays due to weather - Severe thunderstorms.
Doug and his crew arrived on time and had all the work done in short order.
The job site was cleaned up and my back porch was much cleaner after they left than it was before they started!

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"Our is 2.5 storey and steep roof. Owner visited and without getting on roof told me that you need to replace 2 flashings. The house is 9 years old and according to him ( I am not sure) it is better to replace flashing after 10-12 years any way. I think flashing should have same about 30 years life of roof. However, I accepted the recommendation as cost was $150. Also, I don't think they inspected or did anything on other side of the roof. He sent Brian in the following week to carry out work. Brian is really hardworking honest guy. He spent about 4 hours on roof to replace flashing and nail down singhles on one side of roof. I was not happy since they didn't even look at other side of roof. Since my $200 +79 was worth their effort of 4 hours I am OK with the service provided. However, I felt that they are giving this deal to generate more business. and chnging of flushing was not necessary. Anyway I was happy with Brian and hence I am giving A other wise I would have given B."

"Went very well. James did an excellent job on the brick repair and brick removal."

"Overall, they were very responsive and helpful throughout the estimate process. I think some deals look like they would fit a broader need but it is often difficult to assess what needs to be done on your own in advance of purchasing a deal, especially one as extensive as painting the entire exterior of the home, given the risk for wood rot or need for specialty paints, etc."

"Russ and his son did an excellent job from start to finish. Russ provided an initial quote and from there, we discussed materials and scope of operations. Most particularly, Russ was extremely careful removing trim carpentry so to avoid having to duplicate stain and color. He didn't splinter or break or damage anything. He covered my surrounding floor to prevent damage from foot traffic. He moved the refrigerator, stove, and toilet providing the proper floor protection while the appliances were out of place. We made sure we understood each other's intentions and got no surprises as to the type of mortar, grout width, and center lines. His cuts were as precise as humanly possible. He treated the job as if it was for his own house. The job site was kept clean during the four day project and inconvenience was kept to an absolute minimum. Their work is beautiful and we definitely recommend him and his son as professional and true craftsmen."

"I did not know how long it would take him to repair the shed floor, but he did it quickly, satisfactorily and was willing to continue the day with other work that I had not previously told him about.  He finished the arduous back breaking work of filling depressions in the yard with heavy wet composting ash

I will NOT ask him to do any future landscaping type of work.  

I look forward to his service on an as-needed basis for various home rennovation and repair jobs.



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