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"The receptionist answered my call, checked the schedule, and responded promptly that they could come out in the afternoon. So, I called at noon and within minutes had an appointment between 1 and 5 scheduled! Prompt service in my area is, well, lacking so this was a great relief! When the gentlemen arrived, they were both very professional, thorough, courteous and explained what they were doing and why along the way. Once they confirmed the house setup was OK, I asked if they would install a shutoff on my barn line that I suspected to be the culprit of the low flow. Without hesitation, they went out into my pasture, helped cutoff and drain all wells and lines and installed a shutoff for the suspect line. Then, they stayed until everything returned to what I considered normal. It was really great to work with someone that didn't criticize the sometimes sub-optimal plumbing arrangements one finds on a 1940s farm. Overall, this was a very, very good and appreciated experience. Prompt, knowledgeable service and no criticism over the sometimes sub-optimal plumbing of a do-it-yourself 1940s farm ... wonderful! I will definitely call FixIt Plumbing again and first for all of my needs going forward! ==== This is why I marked price a B. I feel that if the details (I'm home all day and please text when on your way) had made it to the repairmen, my two hour service call would not have extended into off hours resulting in my being charged for 1 hour overtime for 2 people. However this will not stop me from using FixIt Plumbing again; I will just remind the receptionist of my experience and ask that she make a special effort to get the message to the people dispatched to do the work. Still, I cannot emphasize enough how refreshing it was to be able to pick up the phone and get help the same day! ==== I called at noon asking for someone to come out. The receptionist checked and called back immediately saying someone would come out between 1 and 5. I was thrilled and said I'd be home all day and live right up the street from the property so just have the guys send me a text when on their way. Unfortunately, the message that I was home and to send a text didn't make it to the repair people and I was on a conference call (all day thing which is why I requested a text) and I missed their 2:20 call. When I got off my call at 3:43, I called and was told they didn't get the details and didn't want to waste a trip without knowing someone was home but they'd be out when they finished with the job they'd been dispatched to. They also offered to come first thing the next morning but I could not be out of work another day. I have to emphasize again, that I REALLY appreciate the service and will definately call FixIt Plumbling again in the future."

"Building a house, we dealt with a lot of contractors. Most of these businesses had horrible customer service, but not Pipeworx! Weston was the best contractor we hired, and we will be lifetime customers. He was very reasonably priced, provided us with written quotes that he stuck to, and did everything we asked (even if we only asked once). He always kept in touch throughout our project as he was waiting for the time where he could complete the installation of our well pump/pressure tank and installing water and electric lines to our new house. I cannot say enough how happy we are with Pipeworx. I will always call them first for any plumbing related issues."

"I needed repairs done quickly. I am located out of state and they were willing to work with me and agents in state to repair my main water line and didn’t charge me an arm and a leg. The whole repair took a few hours. I would recommend Blanton’s."

"Chad came out and installed the water filter. He was great. He redirected the water line so the filter could be located closer to the entrance of the crawlspace as opposed to the back corner. Russel swapped the kitchen faucet and removed the old water filter a couple of weeks later. Both were awesome and I will continue to provide Streamline with my plumbing business as needed. Chad also gave me recommendations on where I could get a quality faucet which was extremely helpful."

"Gentleman kept the appointment schedule and repaired the issue of removing a frozen washer hose. Price was not so great, but plumbing issues are usually expensive so it may be in line."

"This review link wouldn't let me list the correct repair. It was HVAC repair after initial installation. Austin is a great tech and gives clear information on cause and solution."

"I called the Cape Fear Air Conditioning & Heating's Fayetteville location last Thursday and the person who answered the phone and scheduled the appointment was nice, and thankfully was able to get a technician scheduled to come out the next afternoon. The technician, Jeff, arrived on time, was professional, and was very nice. The technician was A+ and I would highly recommend Cape Fear A/C & Heating. I would definitely call them for future services needed and I appreciate the great customer service. Thank you! :)"

"They completed the task. No leaking in the 2 areas. They only sealed the pipe when I asked for a replacement and they didn't restore the drywall that was cut. But the problem was solved"

Benjamin Franklin Plumbing is your trusted local plumber serving Durham, Chapel Hill, Hillsborough, Pittsboro, Mebane, and surrounding areas in NC. We provide expert residential and commercial plumbing services, including sewer repair, drain cleaning, water heater installation, and comprehensive leak detection and repairs. Our certified technicians are known for punctual service, upfront pricing, and high-quality workmanship. Whether it’s routine maintenance or an emergency repair, we deliver fast, reliable solutions with a commitment to your satisfaction. Count on us for dependable plumbing services that stand the test of time.

"My plumber was excellent. The customer service reps didn't seem to know plumbing."