Serving Pittsboro, NC and surrounding areas
Approved
In business since 1995
Free estimates
Emergency services offered
"The receptionist answered my call, checked the schedule, and responded promptly that they could come out in the afternoon. So, I called at noon and within minutes had an appointment between 1 and 5 scheduled! Prompt service in my area is, well, lacking so this was a great relief! When the gentlemen arrived, they were both very professional, thorough, courteous and explained what they were doing and why along the way. Once they confirmed the house setup was OK, I asked if they would install a shutoff on my barn line that I suspected to be the culprit of the low flow. Without hesitation, they went out into my pasture, helped cutoff and drain all wells and lines and installed a shutoff for the suspect line. Then, they stayed until everything returned to what I considered normal. It was really great to work with someone that didn't criticize the sometimes sub-optimal plumbing arrangements one finds on a 1940s farm. Overall, this was a very, very good and appreciated experience. Prompt, knowledgeable service and no criticism over the sometimes sub-optimal plumbing of a do-it-yourself 1940s farm ... wonderful! I will definitely call FixIt Plumbing again and first for all of my needs going forward! ==== This is why I marked price a B. I feel that if the details (I'm home all day and please text when on your way) had made it to the repairmen, my two hour service call would not have extended into off hours resulting in my being charged for 1 hour overtime for 2 people. However this will not stop me from using FixIt Plumbing again; I will just remind the receptionist of my experience and ask that she make a special effort to get the message to the people dispatched to do the work. Still, I cannot emphasize enough how refreshing it was to be able to pick up the phone and get help the same day! ==== I called at noon asking for someone to come out. The receptionist checked and called back immediately saying someone would come out between 1 and 5. I was thrilled and said I'd be home all day and live right up the street from the property so just have the guys send me a text when on their way. Unfortunately, the message that I was home and to send a text didn't make it to the repair people and I was on a conference call (all day thing which is why I requested a text) and I missed their 2:20 call. When I got off my call at 3:43, I called and was told they didn't get the details and didn't want to waste a trip without knowing someone was home but they'd be out when they finished with the job they'd been dispatched to. They also offered to come first thing the next morning but I could not be out of work another day. I have to emphasize again, that I REALLY appreciate the service and will definately call FixIt Plumbling again in the future."



















































