Get matched with top fridge, freezer or ice maker repair or service pros in Poplar Grove, IL

"Fred is always friendly, courteous, neat and clean. Very knowledgeable and on time! Have used his services for a long time so call him and you will not be disappointed!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Electronic Maytag dryer repair. Don's appliance arrived 2 days after first phone call. Service person was pleasant, extremely knowledgeable, repair was quick, price was very reasonable. Cost much less than I thought. Best in the area. Would definitely use again."

"They were very good. They did a great job."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"Called in the afternoon to report a sulfur problem, had Josh come out that evening and he was very prepared, professional, and friendly. Demonstrated great expertise and workmanship. Had a new softener and iron filter installed within an hour of him arriving. No more sulfur smell. I will definitely be hiring Affordable Water in the future."

"This will be the fourth repair that we will have on our refrigerator I set up the appointment last week did the confirmation then two days later the appointment was canceled said that they were waiting on repairs even though there was no repairs to be made it was a diagnostic because this repair should qualify for the no lemon Exchange so I reschedule the appointment for today 11/4 and nobody showed up despite my calling Best Buy three times during the day to try to get an update and they just told me the same thing that they would be out between 8 and 5 and would call me when half an hour before they came out. Well they did not I took the day off of work to sit and wait and nobody showed up that's why I didn't even have the respect for my time to call me and say they weren't going to call me and when I called the 1 800 numbers in complain after they didn't come by there at 5 so this was yet another call into Best Buy zero empathy shown to me from the representative so I'm going to be on the 3rd appointment a refrigerator that's not been working for over a week and hours of my time wasted I want this fixed and actually I want the refrigerator replaced. Not only do I want the refrigerator replaced but I also want Best Buy gift cards in the amount of money I am now out due to not only missing work but sitting and waiting on the phone. My next step will be getting legal counsel."

We have been servicing our community and beyond for 14 years. We accept cash, major credit cards and checks. Billing is done on a pre arranged basis and requires a billing information sheet filled out in advance. We offer credit through GE Money Bank and can assist you in that process.

"Terrible. They came out at lease 4 times to do simple repair. In the end they broke the laminate top to my countertop. They did not offer to fix their mistake. Now I've got an at lease $500 expense to return my countertop to the state it was in."