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"Me jones called me immediately once I put out the feelers for the job I needed done and he met my tight deadline. Really great customer service"

"Dave and I discussed the project for a pad for a greenhouse. The work was done quickly and at the quoted price. I will use North Creek again."

"Great experience! Super helpful replacing our door trim and handle! Professional and courteous. Thank you!"

"Matt was very professional and his work is outstanding."

"I live just down the street from Rob and I had a simple task I asked completed of caulking in the shower. Whether his work was faulty or the product was faulty I don't know, but three times it didn't work. I try not to make assumptions about people. All our conversations have been via text, so I have a full written accounting of what happened. After the last time did not work, he offered to redo it once more or provide a refund and I immediately replied back that I would accept the refund and wish him well. He was going through some family health issues so I didn't press it and I waited to hear from him. Instead of honoring my wish to move forward with the refund he offered, in writing, and I accepted in writing, he tried to schedule a time to redo it. He then says he didn't mean to offer a refund and he refuses to honor it now. He told me I should just file a complaint and "try to ruin his reputation". Just another reason why it's best not to involve neighbors in professional endeavors. I'm sad it turned out this way."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"We are so happy that we went with Isaiah and his team at Robin Renovation! The projects included new hardwood flooring in two rooms and on stairs, gas fireplace insert replacement, lots of tiling and drywall. All of the employees who came to our home did exceptional work along with being communicative, tidy and patient with our dogs. I received continual updates from scheduling manager Jodi who kept meticulous details about all of the simultaneous projects. The cost of the work was well worth it the quality. I highly recommended Robin Renovation for anyone needing renovations!"

"Great work, service and professional."

"Great! Will be using this company again for sure. They worked very hard and they worked late to accommodate my add ons. Nothing was too much trouble and they were well priced."