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"Great service"

"Outstanding service. Great expertise. Solved my problem and saved me from more extensive repairs. Highly recommend! "

"He was on time and very professional"

"They were able to repair my oven the same day, at a reasonable price."

"Our deck caught fire last summer and we contracted Chris Heinz to do the rebuilding and replacement of our fire-damaged exterior. Chris was wonderful to work with! He worked with our insurance company tirelessly and also kept us informed every step of the way. He and his crew removed our old deck and siding, and built a new deck, a landing and stairs off our kitchen, installed a new sliding door and four windows, replaced our siding and trim, and installed new outdoor lighting. There were a few delays due to the pandemic and materials being readily unavailable from one of the manufacturers, but the timeframe was reasonable given the circumstances. Chris and his crew did an amazing job and we couldn’t be happier. We love our beautiful new deck and the new siding and trim. We get so many compliments from our neighbors and passers-by! We will definitely go to Chris next time we need work on our house and recommend him to everyone!"

"It can be so stressful to find trustworthy companies that do high-quality work. Here’s why we have trusted Ultimate Remodel with our kitchen, bathrooms, basement, and office renovations for the past eight years. - Everyone, from Tunch to the crew, takes pride in their work. They pay attention to detail and go above and beyond. For example, in our most recent project, we had old baseboards that were a mess from the previous owner, but that were outside the project area. The crew sanded and repainted the baseboards, making our house blend in with the freshly renovated area. - Tunch provides his expertise in design, while matching our needs and visions for the space. He provides insight about changes that could impact our house’s value and makes recommendations for efficient use of space based on his extensive experience, but ultimately lets us choose the final product. For example, he made several suggestions to our laundry room plans that greatly improved the utility of the space. - Every project comes with unexpected challenges. What keeps us coming back to the crew and Tunch is the small number of issues that arise, and the ease of fixing the issues that do come up. Home renovation is stressful, and it’s so important to feel like your contractor is working with you towards a great final project, compared with nickel-and-diming you based on reasonable requests. I’ll also add that Tunch has kept members of his crew around for years, and I appreciate the expertise, consistency, and experience that comes with that. I highly recommend Ultimate Remodel."

"Jeff and his team (Deanna, Jake, Javier, and Rolando) did an excellent job from start to finish. They worked with us and explained every step of the process, helping us with design decisions and selections. The end product, our new kitchen, is of the highest quality. They made the process very easy and quickly closed out our punch list. We're very excited to have our new, updated kitchen and I would very much recommend WaterStone for future work."

"STAY AWAY!!!! This Company cancelled the initial estimate on me 3 times making me drive 90 minutes to the property each time. They finally showed and gave me the typical hard sell "if you sign the contract today..." They gave us a quote so far over market value we should have walked away. But we agreed because of the "70 year history in the industry" We thought we were buying a service from a company with integrity. They took an immediate $18K deposit on a $55K project. I know, shame on me for agreeing to such an amount. We knew we were over spending, but... One month later, they simply cancelled the contract without explanation and without any work on the project. This contract was binding on us but, in their words, was not binding on them because "there's a clause in the fine print that allows them to cancel" THEY STILL HAVE OUR MONEY and I STILL NEED A ROOF Stay away from this company. No integrity No responsibility Unreliable Over priced Will take your money and keep it"

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."