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"On May 12, 2015, I purchased an Angie?s List deal for $49 Outdoor Hose Faucet Replacement from Around the Clock Sewer Drain & Plumbing. 
 
On May 14, 2015, I received a message from Around the Clock via Angie?s List which stated, ?Please call office to schedule. Thanks so much. 719-492-8043?
On May 29, 2015, I called and scheduled the Angie?s List Deal for Wednesday, June 3 at 2:00 ? 4:00 pm.
On Wednesday, June 3, I received a call from Around the Clock Sewer Drain & Plumbing at 11:37 am.  They stated that their technician was running ahead of schedule and wanted to know if he could come at Noon.  I stated that I could make that work and rushed home from work.  At 1:27 pm, I received a call from their technician who informed me that he was on his way.  I told him that I was expecting him at Noon as per a call from his office.  He stated that we was on another appointment at IHOP and could not have come early. 
At 2:06 pm, just as the technician arrived at my home, I received a call from the office of Around the Clock.  The woman on the phone was calling to find out why I was confused about the time of my appointment.  I informed her that someone from her office had called me to move up the appointment to Noon.  She put me on hold while she checked with the other people in her office to find out who had called me.  She came back on the line and informed that no one from her office had called me to reschedule the appointment and that she was very sorry that I was confused about the time of my appointment. 
After this call, I showed the technician which outdoor house faucet needed to be replaced.  He went to his truck and returned with a new outdoor hose faucet.  It is a faucet with a 10-12? pipe sticking out the back so that it can be inserted through the foundation of the house.
At 2:12 pm, the office manager from Around the Clock called to find out why I had hung up on the last woman who called me because she was very upset.  So, I went through the story again about being called to move up the appointment to Noon.  She admitted that a new employee had mistakenly moved up my appointment and dispatched a drain cleaner who is not capable of doing plumbing work, which is what my appointment was for. However, they did not inform me that my appointment had been moved up in error.  She said that she could understand why I was upset at leaving work and rushing home to wait for two hours.  She said that she could offer me a 5% discount on my services.  I informed her that I had the Angie?s List Deal for the $49 Outdoor Hose Faucet Replacement and that my services were already paid for.  She said that was all that she was authorized to provide and that she would call me back.
I went to the back yard to look in on the technician who had a new outdoor hose faucet lying on the ground where he was working.
About 2:45 pm, the technician informed me that he was finished.  I turned on the faucet and it was no longer leaking, which one would expect with a new faucet, however the wall behind the faucet still seemed to be getting wet.  The technician went into the crawl space to check while I turned on the faucet. The technician reported that the pipe which comes from the back of the
faucet before it connects with the pipe in the crawlspace was cracked and that the whole thing would need to be replaced at a cost in excess of $300.  I thought I had purchased an outdoor hose faucet replacement and that was what had been done.  The technician informed me that the Angie?s List deal was only for an outdoor hose faucet VALVE STEM REPAIR.  Apparently, the technician had removed parts from a new outdoor hose faucet to repair my existing outdoor hose faucet.  I told him that I would not authorize a replacement in excess of $300 when I thought I had purchased a replacement.  I sent him on his way, as I wanted to research what I had purchased and discuss it with the office manager who I was expecting to call me back.
At 4:03 pm, having not heard back from the office manager, I called Around the Clock.  I was informed that the office manager was not available, but that they would have her call me.
On Thursday, June 4 at 9:12 am, I called Around the Clock, because I still had not heard back from the office manager.  I was informed that the office manager was not available but that they would pass on my information to her.  The woman on the phone was very insistent that she could help me.  I stated that I wanted to deal with the office manager because I had spoken with her the day before. The woman on the phone continued to insist that she could help me.  I finally caved and informed her that I had purchased the Angie?s List Deal for $49 for an Outdoor Hose Faucet Replacement and that the day before the technician had only repaired the faucet and not replaced it.  The woman on the phone said that she would schedule me for 4:00 - 6:00 pm that day to perform the replacement.
I left work early once again to head home to await the arrival of the technician from Around the Clock.  At 5:44 pm, I finally received a call from the office manager who informed me that the technician would not be performing a replacement of my outdoor hose faucet unless I agreed to pay a charge in excess of $300 for the replacement.  She then stated that I would also need to pay for the repair done by the technician the day before.  During the call she spent time arguing the semantics of ?hose faucet? vs ?hose spigot? vs ?hose bib? and ?replacement? vs ?repair?.  She then stated that the Angie?s List Deal which I had purchased was erroneously run by Angie?s List and was supposed to be a repair not a replacement.  They are currently running a deal for $325 Outdoor Hose Faucet Replacement.  The wording is exactly the same as the $49 Outdoor Hose Faucet Replacement which I purchased.  I stated that if the deal was run erroneously then that is a problem between Around the Clock and Angie?s List.  I should get the deal I purchased which was for a replacement.  She stated that the deal was removed from Angie?s List very quickly; however, a few people did purchase the deal and that they were trying to make it right.  At about 6:05 pm, I informed the office manager that her technician was now officially late and she had now wasted four hours of my time waiting for her technician to arrive.  She stated that the technician was parked a block away and was waiting for her go ahead if I approved the $300+ replacement.  At one point in the conversation she claimed that she had caught me contradicting myself that that she could pull the transcripts of the call to prove that I was not correct. I replied that she had not informed me that the call was being recorded.  She stated that it was not being recorded; however, the company which handles their marketing did monitor their calls for quality assurance as is often stated at the beginning of a call when one calls for customer service.  I stated that she had called me and I still had not been notified that the call was being monitored.  Next, she proceeded to tell me that she had already contacted the Better Business Bureau to inform them that I would filing a false claim against them.  As this call had already lasted 25 minutes and I was not going to agree to a $300+ replacement, we agreed that there was no point in co"

"Excellent ... the repairman had to come back a second time but he did a great job taking care of the problem ... I really highly recommend the repairman ... he was friendly, straight forward and competent."

"John, owner of Improvement Pros, and his team recently finished a kitchen remodel for us. Although we kept the same layout, the cabinets, counters, kitchen sink, and backsplash were all replaced. His team also added crown molding and trim on the soffit to help it blend in with the cabinets. John is very good about keeping in touch throughout the project, so we usually knew what to expect day-to-day. The project did run longer than expected, but that was because one of his employees took a job overseas and quit without advanced notice. If that wouldn’t have happened, the job would have been finished as expected. To make up for that delay, John worked on a Saturday and gave us a small discount on the overall price. He also strived to make sure that my husband and I were both satisfied with the end results. Not happy about a tile? He’ll fix it. Cabinet doors look just a little off to you? He’ll straighten them. At the end of a project, he asks for honest feedback because he wants to keep improving his business. Since this was the third time he successfully completed a project in our house, we knew we’d be pleased with the results of this project as well. He did not disappoint and we love our new kitchen!"

"Service went exceptionally well. The plumbing company I used for many years went out of business, so I called Advantage after reviewing their ratings on Angie's List. Advantage was very nice and helpful from my phone call through the service call. I could not be more pleased with the work and the technician. Initial call was for leak under master bath sink. When we went to the basement to turn off the water we discovered a split pipe above my hot water heater. The technician was able to fix that issue in short order along with the master bath leak. I am so pleased he was able to do that repair in the same visit rather than having to set another appointment. I will use Advantage from now on."

"Dwayne was prompt on-time installed water heater properly and was easy to talk with"

"Amazing team and an amazing job! So greatful for Mr. Alvarez and his fantastic crew."

"Several years ago we replaced our upstairs bathroom flooring....using a friend. We realize he didn't know what he was doing when he put the toilet back in. Years later we have ugly mold/fungus on our downstairs ceiling and between the floors. I saw a referral here, on Nextdoor, to use Shawn Turano of PROPERTY RESTORATION SOLUTIONS. Great referral! He really knows how to handle dangerous molds, utilizing HEPA requirements, etc. He gave us a reasonable bid, adhered to it, did an outstanding job and solved our problem. If you need property/disaster restoration from a flood, fire, smoke, mold, or general contracting needs, I can honestly refer Shawn. Here is his number: 719-650-5895."

"They are on time if not early, they work hard and are very professional. They are very fairly priced, and really good guys. They responded very quickly to my call, and had the job done quickly and efficiently. I would highly recommend them to others."

"I called Anytime Plumbing because I had used them before and they had plumbers out in about 30 minutes which was sooner than I expected. Their employees are the best and I will always use them! I hate to see low reviews because they are truly a great company! The problem was fixed promptly and professionally and at a great rate."

"Excellent! I have been working with Todd at KT Sercices for a number of years and he always does excellent work, on time and completes the jobs when he says. He's also worked on weekends for us as well. This is the Only company we will call for our plumbing needs. M. Banks Highlands Ranch, CO"