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"Yes the job was completed and worked. The plumber that they sent out was not professional."

"My water heater started leaking on a Sunday. I reached out to Family Fire Service and they responded immediately. They had a new water heater out to my house the next day and installed in a few hours. The supervisor and the tech worked seamlessly to have us up and running. They provided quality service and at a very competitive price. I highly recommend Family Fire Service and Plumbing. KC"

"I will NEVER use ARS of Virginia again! ARS failed sales & installation. During sales pitch on 12/17, I was told install team would cover floors & anything else. 12/18- During HVAC installation, install team drilled into the brick wall to run the pvc piping outside. They did not cover anything so the brick dust went everywhere! They also failed to seal around the pvc piping hole indoors so cold air was seeping in. Lastly, they spilled pvc primer that is not removable all over my white floors. 12/21- Called ARS b/c house was filled w/ a plastic burning smell. ARS sent tech who said he could not smell anything due to his nasal congestion. He explained that new HVAC may need to ?air out?. 12/23- Heat stopped working in middle of night. Called ARS tech discovered that the air handler burned out b/c it was improperly installed. Plastic condensation tubing was installed outside so it froze & led to heat failure. That explained burning plastic smell b/c air handler was working overtime."

"Showed up the day of the phone call. Completed the replacement of the electrical mast, head, and entrance wire into the meter box. Quality workmanship. Friendly service "

"The original project I hired them for was to replace leaky faucets in both the kitchen and bathroom. Frank, the owner, was responsive and professional. They scheduled the work promptly and showed up on time. Unexpected issues were discovered that required a second trip and additional work. They communicated everything clearly and the additional costs were handled separately and transparently. They also cleaned up after the work was done. I would hire them again."

"Had an emergency as hvac unit started flooding basement. David Cannon came out from John C. Flood immediately, and cleared out the blockages to the pipes and drains, plus explained in a very easy way to understand about how often the filter needed to be changed with a new dog in the house. He was extremely knowledgeable and worked quickly. I will be calling John C. Flood again, especially knowing they are available 24/7 and knowing how competent their specialists are."

"Jose and team did an excellent job on our project. It included removing paneling, repairing drywall, installing recessed lights, crown and baseboard molding and carpet, laying a tile entry, installation of fireplace mantel and painting of the two rooms. We have guests coming at the end of the month and appreciated that he completed the project on time. We requested a few adjustments to the work (re-grouting for tile color and changes in the lights) and he happily accommodated. Also, there was some question about whether new drywall would be needed and he was able to repair the old - saving on the cost. Jose is a genuinely nice person and a pleasure to work with. We highly recommend him and plan to use him again in the future."

"It is my pleasure to review DMV kitchen and bath. They did an outstanding job from conception through to the last details in finishing an extensive series of renovations - complete kitchen tear-down and renovation, master bathroom and closet teardown and renovation, two bathroom complete retiling/renovation, building two new rooms out of a very large basement, and replacing two forced air HVAC systems - they managed all aspects including proper construction permits. They did high-quality work at a very good price. They did an outstanding job with the work, with high attention to detail. Their communication was very strong from beginning to finish, their initial plan recommendations were excellent, they made several recommendations to not only make the job better, but also make it more cost effective along the way. They were reliable and consistent, and very genuine, "real" people. I have to imagine there will be very high demand for their services. I can’t recommend highly enough. Very timely, excellent communication, quick and high-quality professional work at a competitive price."

"My Kitchen and bath had exceeded my expectations with regards to quality, price , and timeliness of my kitchen project . The PM estimated 2 and half weeks to 3 weeks but it was done in 2 weeks, just before Christmas ! The staff was very friendly and attentive . They listened and understood what I wanted for my dream kitchen . Duncan, presented me with options for my kitchen to meet my budget . Although ,I chose the latter which was to have my dream kitchen and decide not to bend on that. Sam was thorough with all the final walk through and made sure I was happy before leaving my house. Attention to detail was what I appreciated most with the whole process . I felt safe in the sense where my kitchen would not be left unfinished midway . I recommend this company to anyone who is renovating !"

"I had my roof replaced by Long Home and it was a great experience. From start to finish, the customer service, communication, quality of materials, and speed of install was exceptional."