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"The installation team - Ramone Rivera - was professional and kind - great work"

"I would highly recommend ARS. The staff was professional and courteous. They even provided two window units until we could have our system installed."

Locally owned and operated on the eastern shore. Serving Caroline, Talbot, Queen Anne’s, Kent, Dorchester, & Cecil counties. With over 15 years of experience working in the hvac industry. Servicing heat pumps, oil furnaces, gas furnaces, ductless systems, air conditioners. Honest and straight forward technician. Offering service, install, and maintenance.

"I had a bad compressor in my 10 year old carrier heat pump. John came out verified the compressor was bad for free. He would give me a price to replace compressor. He also told me a price to install a new outside only unit with 10 year warranty on parts and 2 years on service for a little more. Unit is installed and working so much better then the old unit."

"Mr. Jim Ferrell was very helpful and informative. He was prompt. He erased the virus and added free virus protection."

"Continental's technicians were highly experienced, professional, considerate, respectful, hard working, and neat.  They arrived on-time when scheduled.  Allied's drilling and trenching crews were excellent also.  This was a big messy job that took about a week and we are very happy with the work that they did.  The owner of Continental, Frank Jackson, sold us the system.  He provided an extensive reference list that went back at least 15 years.  He was on-site for most of the job providing hands-on supervision of his technicians.  His technicians are so experienced that he didn't have to be there to supervise them.  Rather, I believe he was there to make sure that the job was finished on time because they are so busy.  Allied had an on-site supervisor at the start of the drilling process to finalize the location of the loop bores, but their drilling crew was highly experienced and needed no supervision.
Installing geothermal is a messy job.  The vertical bores and horizontal trenching for the ground loop makes a muddy mess.  The drillers from Allied were very respectful to the property, much more than I expected.  I expected that the drilling process would make "a mess and a half" but it only made a mess!  At the end of the job the ground was re-leveled and ready for seed, which has already popped and growing grass.  As one of the drillers said "the mess only takes grass seed to fix".
The HVAC technicians from Continental left the spaces where  they worked in "broom-clean" condition.  We had to do some "deep cleaning" afterwards, but this was completely reasonable.
We expressed our concerns about the job to the technicians before they started work because we do not know much about HVAC or geothermal.  They took the time to explain what they were going to do and how they were going to do it.  They kept us fully informed about their progress and included us in the decision making process when they had more than one way of running a pipe or duct.  They made us feel really comfortable and that we were getting a top-notch job.
While the cost for the system from Continental was a little bit higher than their competitors I think we got value for money.  In addition to the reference list we received during the sale process, we also know two families that used Continental in the recent past and they are very happy with the work that was performed.
We would use Continental again and would recommend them to others.
If you go with the option to integrate your hot water heater with the geothermal system (which is supposed to reduce the cost of the hot water that you use) I would reccommend that you bite the bullet and have a preheat tank installed at additional cost.  We didn't do that and in retrospect we should have based on some further reading that we did about how to get the most bang for the buck from geothermal.  It would be easy to install the preheat tank during a new construction project.  It would be harder to install the preheat tank during a replacement project (like ours was).
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"They are a great company to with. The financing was very easy. They did of installation of my furnace and ac. I highly recommend Bay-Care heating and ac"

"Super easy. Honestly, they did an AMAZING job. Arrived on time, and my windows have never looked so good. The price was fair, and cheaper than other estimates. Two years of grime, including caked on construction. My only regret is I forgot to tip the guys. Would and will be using them again going forward. Price below Includes window and gutter cleaning."

"Technicians were very professional and polite did the installation the same day
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"Rocky's team from Greg to the installation team Santos and sandep Was effective and professional professional my system was up and running in one day. My home is comfortable.i would recommend them to any on needing a replacement system or service."