Get matched with top appliance (major gas appliance) installers and replacers in Queen Creek, AZ

"I LOVE Neli. I've used them three times now. Harmond (my Neli service man) is a joy to work with and an absolute walking encyclopedia of appliance repair. Our thirty-year-old washer are dryer are running like new, at a fraction of the cost of replacing them."

"Ace had installed an A/C unit for me about 7-8 years ago and that was the unit that broke down. The good: The tech was friendly, knowledgeable and got the job done quickly. He was very helpful in helping me get this covered by my home warranty company. The bad: 1) Tech showed up 5 to 6 hours later than originally scheduled. I don't have a problem with that but needed to put a bad grade on it. 2) The office was difficult to work with in getting their cooperation in working with my home warranty company. Their policy is that they do not work with home warranty companies. Eventually they were cooperative given that I was paying for the services and that my home warranty company would reimburse me. 3) The pricing was outrageous in my opinion. I paid $950 for 2 capacitors, a spliced wire and about 1 to 1.5 hours of labor. I understand there is a bunch of overhead cost and labor costs, however, $950 seems to be excessively high. Fortunately my home warranty company covered this cost. In summary, I was mostly disappointed in the high cost given that I was a previous customer. I was also disappointed with the difficulty I had in getting them to cooperate with my home warranty company when there was no risk of financial payment to Ace. I will not use Ace for any of my homes in the future."

"Everything went fine, until I asked that he replace the shutoff gate valves with 1/4 turn valves. He eemurred saying that would be another hour's work and I would have to pay extra. I had a different plumber install similar fixtuires and the valves in two hours for two basins. When I asked about this I was told that this was their standard practice, and the technician was not happy with the coupon arrangement that he claimed was set up by Angie's List without input from the company. While the work was done professionally, I was surprised that he wanted another hour to install the two valves and that I got this story about disagreement between the AL sales department and his company.
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"After attempting to but failing to remove and replace some really old faucets, I called Bill. He did an excellent job and also did some dry wall repair. I will not hesitate to call him back."

"It was a tricky situation because it's an older unit, and he came up with a solution to repair the leak. Instead of trying to sell me a unit, he came up with a plan to solve the problem and save us money. I am very happy with his work."

"Matt is very meticulous and tested all parts of the system thoroughly. It was the first time I had a company test an A/C system where I felt the money was well-spent and that it would protect me for the cooling season. He spent well over an hour here going over everything. Matt's philosophy is that's it's often cheaper to repair and maintain equipment than to replace it. I agree with this approach. Matt noticed a refrigerant leak and found a couple of test valves that might have been the cause which he replaced. Also, replaced a run capacitor which was getting weak, and added 2 lbs of R-22. At the end I decided to sign up for a yearly service where he will come back in the fall to check the heating system. He provides free filters for the year with this service. He's professional, friendly, knowledgeable, and also a very nice guy! You won't go wrong with Matt."

"Eddie came to our home to inspect a dishwasher and a wine cooler as both had stopped functioning. He was very courteous and knowledgable. He was able to fix the dishwasher with a minor adjustment when I was ready to replace the entire unit. He then assessed the problem with the wine cooler and gave me an estimate, ordered the part and said he, or one of his service techs would return the following day to make the repair. Although I offered, he took no payment until the job was completed to our satisfaction. The next day as promised I received a call from the service tech, who was also courteous and knowledgable, telling me he was on his way and wanted to confirm our address. The repair was made and I was given the bill which included which I gladly paid. The entire experience was very professional, a rare find, and I highly recommend this company and the service they provide.
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"In July, your non emergency A/C replacement has to come after emergencies. We were flexible with that. How can anyone say another home has to do without while we upgrade? But we had a drop dead date when we were going out of town, and someone would be house and pet sitting for us. We couldn't leave them potentially with no air. So they got it done well in advance and in time to make some adjustments. The Trane A/C they installed is the most efficient model available from Trane and it is spectacular The total install, including the inside unit and the garage roof unit took about 7 hours. They brought portable A/C for downstairs and upstairs and the house cooled down very quickly with out new A/C. The owner and one of his staff did the install. All employees including office staff have been just great and amazing to work with. What a pleasure."

"The office staff is great, professional and only provide information that they know is accurate. The repairman came within the specified timeframe accessed the problem. There was an approximate cost to make the necessary repairs and if we wished to proceed another appointment would be scheduled. We agree to proceed and another appointment was scheduled, once the necessary parts availability was confirmed. Again the repairman arrived within the specified timeframe and completed the removal and replacement of the water valve system. The repairman checked his work and verified the dishwasher was functioning as it should. The repairs was completed in a workman like manner, the area was cleaned and the warranty was issued in writing. The cost was what had been estimated. I would highly recommend this firm for their professionalism, knowledge, punctuality and honesty.
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"Arrived on time as scheduled and knocked out the removal and replacement of all baseboards in the house in 1 day. Communication was easy and payment via Square made things simple."