Get matched with top carpet installers in Rockville, MD

"This was the fourth time we have used Exceptional Carpets services. They are outstanding from the first call to the completion of the job. I have highly recommended them to others."

"They did a great job. It was excellent. The two-man crew was very responsive and punctual. And their price was awesome. They also cleaned a fabric-covered chair for a good fee, while they were there."

"Ricky and his team do great work. Highly professional and competitive pricing. Got our new LVP flooring, subfloor, and insulation installed in just 2 days."

"This is the second time I've used DNA Pro Cleaning. The latest project was to steam clean a very dirty limestone tile floor in a kitchen, then seal the tile. Edgar showed up exactly on time; provided great communications before, during and after the job; and left the floor looking as good as it did the day the tile contractor laid it down. Stunning results, and a great company to work with. Will use again for any kind of cleaning project we have."

"I don’t think I’ve ever written an internet review before about anything, but I feel as if I have to warn other consumers about Cunningham’s. We sent four rugs to be cleaned by them in November 2017. When they returned a month later, and after a $760 cleaning bill, one of our rugs was totally destroyed. The rug we sent out had some wear and tear and some dirt, which is why we got it cleaned in the first place, but when we got it back, the stains were larger, the backing of the rug had totally dissolved, the material was frayed and further worn, it was puffy (before it had been flat and thin, which is why we bought it to go under our dining room table), and it had shrunk several inches on each side. Please see the attached photos. After several phone calls, someone from Cunningham’s came out to take pictures. He was visibly stunned at the condition of the rug. After several weeks, we were told the following: “As we discussed rug cleaning is part science and part luck. With so many manufacturers out there all using different methods of construction it is impossible for any rug cleaner to know what the outcome of a cleaning will be because we do not know everything used in the different constructions.” The rug came from Crate & Barrel. It’s about as mainstream a rug as one could purchase. Further, the materials used in the construction were plainly printed on the care label. After a few phone calls to other cleaners and a discussion with Crate and Barrel, we were told that it is plainly obvious and common industry knowledge that dry extraction is the appropriate method for cleaning a viscose rug. This was not the method used by Cunningham’s. Instead of admitting error, Cunningham’s shifted blame to the rug itself: “However, the rug cleaner can not be responsible for what we believe to be inherent flaws in the way certain rugs are manufactured.” It was the rug’s fault? Or, maybe, it was my fault for hiring them to clean the rug in the first place? “Tufted rugs can be beautiful and are often inexpensive and therefore appeal to the mass market but they are not designed to last very long and in some cases really aren’t designed to be cleaned.” Apparently, I should have known that the rug wasn’t designed to be cleaned and should never have sent it to Cunningham’s in the first place? Crate & Barrel had this to say: “The cleaner also stated that their cleaning method is both science and luck. We don't believe luck should be a factor as a professional cleaner should know how to clean this type of rug. The recommended cleaning method is professional dry extraction. … A professional cleaner should know which method is best, as it is common knowledge and the construction is on the rug's tag. Fibers do not change whether being used on a shirt or carpet and Viscose like Rayon should be dry cleaned.” Anyone can make a mistake. All I ask is that mistakes be acknowledged and amends made. They have only offered to reimburse the cost of the cleaning ($240) and nothing else. This is unacceptable when an entire rug must be replaced. Why? “Unfortunately, rug manufacturers are not making it easy on rug cleaners to successfully clean all types of rugs without some inherent risk of physical changes. Due to this unfortunate trend we can not be liable for replacing items altered as a result of cleaning.” In short: cleaning rugs is hard! We can’t keep up! I regret ever sending our rugs to Cunningham’s. I encourage you not to make the same mistake we did."

No subs. Cost determined by the job. No travel charges. May contact through email. Additional contact: Angel Calderon.

"Faisal has been and is outstanding! Repair and cleaning were top shelf all the way! We’ve had three antique rugs cleaned, repaired and appraised with a total value of more than $30k and I trust no one else for this type of work! Oriental Rug Weavers are the absolute best!!"

"Dealing with Steve was wonderful. Very responsive, told me what and when to expect what. The installation went fine but there was a broken clip on my bed frame from when they moved it. Some seams are also a little more noticeable than I thought they would be after just a few months. They did give me the best price for the same carpet as their competitors."

"Terrible! I could have done a better job myself. Frankly, they have done such a sloppy useless job that is nit worth a penny. To add insult to injury, one of the technicians had a bad attitude. Stay away. You have been warned."

"They were great. On time with excellent customer service. I was debating get new carpet but wanted to try the deep clean first to save money if possible. So glad I did. I can forgo getting new carpet until next year because my carpet looks great!!"