Get matched with top sump pump repair or replacers in Racine, WI

"Arrived on schedule. Went through the elimination process and determined problem was in the line to the pump or the pump itself (no water pressure). The service rep explained everything so that I understood fully what was going to happen. The pipe to the well motor was pulled up and a nickel sized hole was found in the pipe about 10 feet from the pump. The pipeline was galvanized metal and was very rusty. More holes were sure to develop; so, I had the whole line replaced. We also found the pump was 30 plus years old so, I had that replaced too. The service rep kept me informed through the entire installation process; as well as what to do after everything was completed. The pump had to be flushed with chlorine so, there is a short waiting process, tap flushing proceedure and water testing that he explained before leaving."

"Paul was extremely helpful in explaining the process in laymen terms so I could understand. They were able to fit me in within a reasonable timeframe. The workers showed up on time and did a great job and cleaned everything up at the end of the day. Ran into a hiccup during the initial project which meant they had to come back and were able to fit me in the schedule within a week. Weather was on our side thank goodness. The office answered all my questions and Paul was available through out the process as well. I would recommend them for any basement needs. I did get other estimates and they were in the same range as others. Much better communication not only in the process but returning calls and following up. I feel a burden has been lifted off my shoulders now that the project is completed. I had a large job. I had a foundation inspector come in first so I knew exactly what was wrong and needed along with a general guideline on possible cost. I needed drain tiles installed the perimeter of the basement, a sump pump added, 3 post brackets on the west side and 9 to 10 n the east side. The hiccup was my East wall was caving in more than we originally thought which meant we needed to excavate on the East wall. They showed me and explained everything. I appreciated being informed and given an option whether I wanted to do it since it was not in the original contract. I did not feel pressured at all. I wanted it to be done right and not run into any issues down the line so moved forward with the extension on the contract. I know others whom have had similar work done on there basement. Not only were they impressed with the cost but also with the finished job. Very professional work crew as well. I was home during the entire process. They truly impressed me. Nenan came to finish up little odds and ends that needed to be done and did an amazing job as well. Truly impressed with all the employees and the work completed."

"Tech was punctual and friendly. Diagnosed the issue with the switches and outlets. Replaced half of the switches and the outlet repairing the problem. Unfortunately the new switches and outlet did not match the previous color leaving me with 2 white switches and two almond switches in the same bank of switches. Tech told me they could not make them all match because they don’t carry almond color switches. Completed after work survey and was contacted by customer service who stated that they would have a tech come back to the house and install the new white switch that i had purchased due to the inconvenience. New switch was installed without issue."

"Very efficient and was able to get our water heater replaced in a timely manner. Was on-site on time and replacement done in 2 hours or so. Great crew that did the work. Would definitely recommend."

"Quick service, completed the job easily, and my new sump pump works perfectly. Great installation, and ready for more rain here in Wisconsin!"

"On July 3, found water heater in basement with puddle of water. Called John and he came out to the house, replaced the water heater and removed my old water heater. Even though it was a holiday weekend, John was very responsive and provided significant customer service that was greatly appreciated. Would highly recommend John and Water Heater Express!!"

"Sorry in advance for my story being a bit long-winded. We live in a 48-year old home with a mish-mash of plumbing systems. Original plumbing was copper pipe. There is also some PVC plastic pipe, along with a section of cast iron ("pig iron"). No plumbing issues for around 20 years or more. Yesterday (March 4, 2018), while washing dishes in the kitchen sink, I heard a "bloop-bloop" sound coming from somewhere. No idea what it was. Kept washing dishes and the noise got louder and longer. Walked into a half-bathroom at the end of the kitchen and the noises I was hearing came from the toilet. All the water I was using in the kitchen sink had bubbled up into the toilet, and there must have been a clog in the drain line of the half-bath sink, toilet and the kitchen sink. All 3 drain into the same line. That line exits under the attached garage and has a right-bend where the line continues to the middle of the front of the house where a line serving the bedrooms of the house and basement exit into the city sewer line. That end of the house seemed to work fine. The pipe under a portion of the garage and front porch is cast iron and the PVC was attached to each end. I knew I couldn't flush the toilet, as it would have run over. I let it sit a couple hours and the water level slowly dropped to a more normal one. Flushing the toilet only filled it back up again. I had used S&K Pump and Plumbing a few years ago to get our well passed. We didn't have a vermin proof cap on the well at that time and one was put on and chlorine pellets were used we had to flush out after the prescribed amount of time. When contacting S&K back then, they were very prompt in dealing with my problem and it was done right the first time. So, I decided to contact them again. I used the "Contact" link on their web site, which turned out to be an e-mail link. Figured I'd wait for a call on Monday. Later in the day, after using water from our reverse osmosis system, I had forgotten that we only use 1/3rd of the water created by the reverse osmosis system. 2/3rds of it is waste water, which gets added to the kitchen sink drain. Went into the half-bathroom to check on the water level and the bowl was filled right up to the top. All that waste water went directly into the toilet. At that point, we were done for. Couldn't use the kitchen and drinking water was out of the question. Moreover, when I went down to turn off the reverse osmosis incoming water line, the water pressure in the bowl was so increased that I had drips of water coming out in 5 spots under the toilet from the floor above the crawl space. I went back to S&K's "Contact" site to give them an update. Bailed out the toilet and the tank by hand and went to bed. Bright and early at 6am today, Tom called from S&K. He said a service guy would be over to our house by 7:30am. Brett was a few minutes later than 7:30am today. I showed him the problem and how the lines connect. He went right to work. He drained and removed the toilet, got the old wax seal out, and brought in his sewer machine with extensions to ream out the pipe to get to the clog. There was water in the drain pipe and then the water disappeared, so he must have busted through the clog. No evidence of it was found on the cutter blade. He did encounter an obstacle around 45 feet in or more. That is where the PVC transitions into the cast iron section and lead is used to seal the joints in cast iron. The sealing was improperly done back in 1970 and lead had puddled up on the bottom of the pipe. His cutter wouldn't go through that. For an additional fee, Brett had a underwater camera shipped out to the house while he was here and he ran that down the drain line to see where the obstruction was. That confirmed his theory that lead was puddled in the bottom of the pipe, and that was in 2 places in that section of pipe. He reinstalled the toilet, made sure there were no leaks from the floor or below in the crawl space, turned my reverse osmosis back on, and gave me the bill. The cost was $838 and change, and of that, $325 was the fee to feed the camera down the drain line. The work took roughly 2 hours. When he got done, you couldn't tell he had been here. My house is back up and running and I can use the kitchen, toilet, and have drinking water. My guess is that the basic costs of plumbing are pretty much the same no matter which plumbing service one uses. There is always a trip charge ($85) and hourly rate ($168), along with charge for using specialized equipment. What I based my rating on was the promptness in which my plumbing problem was handled and presume that when a kitchen is down in addition to no drinking water, that brings it up to "DEFCON 5" on the emergency scale. S&K was absolutely there when I needed them, and they are now going to be my "go-to" plumbers. Dr. Stu T. (Ret.) Delafield, WI"

"Local Plumber I use could not respond in timely manner due to other business so I call Guthrie and they were able to come out promptly. so far so good. Thanks"

"Delivery of salt went fine. I will be having them check my softener."

"We hired VSI to install a radon mitigation system in our basement. Overall, we found VSI easy to work with, responsive to our calls, efficient in their installation and most importantly, SUPER responsive and helpful with post installation questions and issues. We had some issues with our outside vents leaking water and freezing up -- VSI came out three times (always the same day) to fix the problem and ultimately they replaced our external vent pipes for free. Would highly recommend."