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"Very professional, did an excellent job."

"To Whom It May Concern: It has now been well over three years and our kitchen remodel has never been completed. We have not been contacted in over 2 years regarding the completion. This remodel has been LESS than satisfactory. Listed below are our grievances: 8/31/15 - We discussed with the salesman, Ron, what we wanted in the kitchen and the price we could afford. He eventually agreed and we asked if he needed to see the electrical box or anything else. He did not. 9/3/15 – After the kitchen had been demolished and $5500.00 had been collected from us, Ron finally looked in the electrical panel box and decided an additional $6250.00 would be needed to upgrade the panel, install LED lights, which he had told us weren’t necessary, and to put copper pipes under the sink (which already had copper pipes). He refused to continue the work without an immediate payment of an additional $5000.00. 9/4/15 We arrived home on that Friday night to find chicken bones on the floor of our demolished kitchen and empty beer bottles in addition to garbage, paint, plaster, tools and more chicken bones scattered all over our driveway and backyard. (Pictures enclosed-#1) We called the company and were told they would come out the next day to clean it up and haul away the trash. Instead, they moved the trash to the side of the driveway, leaned it against our new redwood fence, and it remained there for 4 weeks. (see enclosed picture #2) - The choice of cabinets had to be done by text because THND had nothing to show us. They were then put in without approval and they were, in many cases, either wrong or missing. - A cabinet was place directly touching the stove, a fire hazard. It would not have been corrected had the “city inspector” not pointed it out. (see enclosed picture #3). - The awful molding at the top of the cupboards, which in many cases doesn’t fit, was not a choice, it just showed up. And it started separating from the ceiling 3 months into the remodel, and had to be re-caulked. - The painting was done by a very inexperienced painter who didn’t even have a ladder. He stood on two paint buckets to paint near the ceiling. - THND must not own any ladders or buckets because the men used ours, covering them with stucco and paint, and ruining a large bucket. - The light fixtures were completely closed BEFORE the inspector came. He was NOT pleased. Everything had to be opened up again for inspection. - Rather than move electrical outlets, notches were cut into the backsplash to accommodate plugs – a very shoddy and amateurish job. (see enclosed picture #4) - An outlet was placed under the sink next to a leaking pipe. Again, the inspector saw it and saved us from possible disaster. - After the installation of the $5250.00 new electrical box, our brand new stucco was repaired so fast and poorly that it didn’t begin to match the surrounding stucco in texture or color. We had to wait TWO MONTHS for a correction and a big mess was left on the steps and cement underneath. - During a heavy rainfall, a leak in the bathroom ceiling, right next to the newly installed venting fan/light exposed an uncovered electrical box with loose wires floating around. Alarmed at the shoddy work and danger of exposed, un-grounded wires, we called our own electrician to come and check the work done by your company. 2/24/16 – Our electrician opened the ceiling in the bathroom to look over the situation. He said it is illegal to hide a box in the ceiling as had been done. Plus, it hadn’t been grounded and the box had to be extended to bring it down to ceiling level. Since he had worked at this house in the past, he knew that the LED lights in the kitchen were new so he went up into the attic to see what else was going on electrically. He said there were two other boxes that had been covered up and weren’t grounded – one in the main kitchen and one in the laundry area. Since nothing had been grounded so far he decided to check the new plug by the stove and found the ground wires cut off and thus not connected. He had to take out the box, extend the wires and reconnect the whole thing. Along the way he noticed that the new electrical box outside had loose wires, disconnected wires and mislabeled circuits. As he was working on the plug by the stove he noticed that it was on the same circuit as the stove and the microwave – all labeled dishwasher. He said if we tried to run a toaster oven when the microwave was going we would blow the circuit. I’d be interested to know what the “dedicated” lines to the kitchen actually are. We paid an extra $4000.00 for them. We now had several holes in the ceiling that need to be re-plastered. The electrician said that if it had been done properly the boxes that were covered up would, instead, have been turned around and opened UP to the attic instead of burying them. As it is now, the boxes on the ceiling, even with decorative covers, are ugly and amateurish. 3/15/16 and 3/18/16 – your electricians returned to finish and check remaining work. Holes remained open in the ceiling of the kitchen, washer/dryer area and bathroom. An appointment to fix them was made and cancelled and then we never heard anything from THND again. 1/31/17 – A continuing leak in the bathroom ceiling, caused by the vent put into our new roof by THND, had to be repaired by our roof people. We paid for this. (see enclosed picture #5) 2/2017 – We had the holes in our kitchen, washer/dryer and bathroom ceilings repaired and painted. We paid for this. To say that we were disappointed with THND would be a gross understatement. We saved a very long time in order to be able to afford a kitchen remodel. We expected to be working with professionals but most of the work was at best, amateurish, and at worst, dangerously negligent."

"I was so pleased when Kovac's said they were able to get and replace the wheels. It was nice to be able to go to a real luggage repair shop and not a shoe repair shop where I would have had to find the correct wheels first. Kovac's is very busy, so take your luggage well ahead of any trip. I had a 2 week window. It was worth the wait!"

Since 1963, our goal is to provide the best service available. We are committed to be your only phone call for your carpet, upholstery, area rug, leather cleaning, protecting and restoration needs. As well as your Indoor Air Quality. All of our services are directed towards a “Healthy Home”. The air you breathe, the beds in which you sleep, the carpets in which you walk and the upholstery where you relax. FibermarkMTC’s mission is to make your environment a healthy one!

"I hired Furniture and Repairs Inc. to fix my power reclining sofa and after nearly three months, four visits from their tech and $500, the sofa was still not functioning properly. I hired another repairman who came the next day, identified the problem, and repaired the sofa. At no point, did they seem to have any interest in actually repairing my sofa or standing by their work. I cannot recommend them."

Call on our professionals for thorough carpet and furniture cleaning. We also offer tile and grout work, water extraction, and new carpet & flooring sales. Carpet Masters has been built on quality customer service over the past 58 years and works diligently to earn your trust with your fine furniture and flooring needs. Our Technicians are some of the most skilled in the business and are able to clean materials that other companies are unable to. So that white, satin sofa or any other fine fabric, Carpet Masters is your provider for quality workmanship. Our contract flooring department is able to provide you with finest in all types of flooring materials. Our window covering department is able to custom make all types of window coverings including custom drapery and bubble valances to decorate your windows. We also provide shutters and blinds. Our carpet and furniture cleaning quality is second to none and we were voted the Inland Empire's BEST carpet cleaning company in 2015. Our technicians provide the best customer service in the business and can offer you solutions to any cleaning challenges. Make Carpet Masters your first choice for a complete range of fast, high-quality carpet and upholstery cleaning services in San Bernardino, California, and the Inland Empire. No job is too big or too small for us. Backed by more than 50 years in business, you can trust that Carpet Masters will get the job done right. Ask us about free pickup and delivery, or feel free to stop by and see us at 649 S. Waterman Avenue in San Bernardino. If you are contacted for no reason by anyone claiming to be Carpet Masters, please call us at (909) 889-2689. California State Contractors License #562540

"Anthony came out, took a look, told me exactly what had to be done and quoted me a fair price for labor and materials. He was on time, showed up to pick up the chairs, did them in one day. Amazing. They are better than new with much better materials than from the factory. I would recommend them to anyone for quality work, they are dependable, professional and know what they are doing. My pick for upholstery EXPERTS. Andrea K."

Family owned. Professional craftsmen, all jobs are guaranteed. We do it all and take pride in our reputation, afterall you will be walking on it!

We are a family owned business.

"Arnold with AR CarlosInvestments came out to my mothers house for some painting. He and his partner did a great job with two bedrooms and a master bathroom. They payed attention to detail and all the surfaces had a even coat of paint. I would recommened his company to all my family and friends. The price was very reasonable to, quality work!"