Get matched with top central a/c installers in Randolph, MA

"I had plumbing leaks in a couple of places, but the men that did the work went above and beyond by replacing every component involved top to bottom to ensure there would be no leaks for a long time to come. Very satisfied with the quality of work as well as how quickly it was done."

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"I called superior comfort, and immediately they sent out a gentleman by the name of Kevin, who was very excellent and did all the diagnostics. He was polite and very knowledgeable of what he was doing. He ordered the parts and explained the problem and gave me options. . After ordering the parts he came with another person by the name of Derek and the two of them worked all day in the cold wind and snow inside and out! ( right after this current snow storm -January 2026 .They finished the job very efficiently were neat and clean and they were concerned about my well-being. Both were excellent workers! I was very pleased with their work and their kindness I would highly recommend these two workers! The company is very lucky to have them both! So if your having a problem with your well ask for Kevin and Derek! Call this company they take care of thier customers?"

"Did a good job"

"Dylan and his team did a great job installing a new boiler in our home. They were responsive, professional, and accommodating."

"The guy was very efficient, he knew exactly the issue. I'm quite happy. "

"Angel was on time and very nice . He fixed the issue quickly definitely will call them again in the future "

"Done, and followed up to ensure everything was still working "

"BEWARE OF THIS COMPANY I purchased a brand-new heating system for $15,000 in September 2025. The system came with a one-year company warranty in addition to the manufacturer?s warranty. Despite being new, the system malfunctioned four times within less than six months ? on December 4, December 6, December 17, 2025, and again on February 14, 2026. Why would a brand-new $15,000 heating system fail four times in less than six months? Each time I called the company, the response was slow. I later learned they do not provide evening, weekend, or emergency service. This was during the heart of winter, and I was completely at their mercy to service a system that was still under warranty. When I requested to speak with a manager, I was consistently blocked. The secretary or office staff always had an excuse as to why no manager was available. There was never an opportunity to address my concerns directly with leadership. The company presents as polished and professional when selling the"