Get matched with top appliance (major gas appliance) installers and replacers in Red Rock, AZ

"I LOVE Neli. I've used them three times now. Harmond (my Neli service man) is a joy to work with and an absolute walking encyclopedia of appliance repair. Our thirty-year-old washer are dryer are running like new, at a fraction of the cost of replacing them."

"I have a contract. I pay for that when I have something fixed. I did find someone that was cheaper but that was after the fact. They came out right away. He was a little late maybe 10 or 15 minutes. I may shop around for a lower price. I would recommend them but I would shop around."

"MY AC was out for three weeks and the company that the warranty company assigned me to did not know what they were doing. They wanted unsafe modifications made to my attic to get the unit in. After unbelievable frustration I was able to get the warranty company to switch me over to Armer. Within one week they installed my new system. No modifications were needed. They were all nice and communication was great. The two young men that installed did a great job and a month later, I have AC running. Thank you for coming in and making this happen!"

"Vince came to look at my oven, which was only heating to 200°. He was very nice and professional. He confirmed the oven was not operating properly and suspected either the board was bad or the temp sensor. He did not have the sensor, so made another appointment to return. Unfortunately, the problem was not corrected with the new sensor. Vince only charged me for the $75 service call.

---

While my experience was positive, I am now suspicious about this company. On Angie's List they go by "Appliance Repair For Less." Their web site says they have a A+ rating with the BBB. However, I could not find their business name on the BBB. Their invoice has the name A-1 Appliance Repair.

A-1 Appliance Repair has a F rating with the BBB.
This strikes me as suspicious and dishonest. I would never contract with a company that has such a low BBB rating.
"

"In July, your non emergency A/C replacement has to come after emergencies. We were flexible with that. How can anyone say another home has to do without while we upgrade? But we had a drop dead date when we were going out of town, and someone would be house and pet sitting for us. We couldn't leave them potentially with no air. So they got it done well in advance and in time to make some adjustments. The Trane A/C they installed is the most efficient model available from Trane and it is spectacular The total install, including the inside unit and the garage roof unit took about 7 hours. They brought portable A/C for downstairs and upstairs and the house cooled down very quickly with out new A/C. The owner and one of his staff did the install. All employees including office staff have been just great and amazing to work with. What a pleasure."

We are a local family owned appliance repair company. We take pride in our work and truly care about our customers. We understand your time is important so our technicians are always on time. We offer same day appointments so we can get all your appliances up and running. We use the highest quality parts installed by certified technicians to give your appliance a new life. We guarantee our parts and labor for all repairs. We always do what is right for our customers. No hassles ever! We are fully licensed and insured.

"Steve (the owner of Elite Appliance Repair) and Kevin arrived within the scheduled time window, though they had called ahead of time and said they could be a little late. They very quickly diagnosed the problems with our 14-year old washer (two circuit boards and a support strut) and recommended that given its age, we consider buying a new unit. Because they found the problem so quickly, they even waived the normal diagnostic fee, simply asking that we call them in the future! Simply can't get any better response and service!"

"Arrived on time as scheduled and knocked out the removal and replacement of all baseboards in the house in 1 day. Communication was easy and payment via Square made things simple."

"He was very professional and courtious. The appliance needed a part. He is checking with Choice to see if needs part or replace the refrigerator. I was very pleased with the his service and approachability."

"What can I say besides and quot;This guy is amazing!and quot;
I had RIck over last year when another Appliance Repairman made a mess of fixing my wash machine. RIck found the problem fast, installed the part in no time with a great price. (lst repairman...wanted over $400, RIck part and all, around $120.
This time, October, RIck came to fix the washer because something was making an awful noise when spinning. RIck came out,
found something caught, took it out, all for $80, and it took awhile for initial diagnose and to get the item out.
This man is like no other, extremely cordial, nice and really cares about what he does.
Don't hesitate, call this man if you need something fixed.
"