Get matched with top water heater installers and replacers in Redan, GA

"Donald Rogerson responded very quickly, analyzed the photos I sent him, knew exactly what to bring, and provided a very reasonable quote over the phone. He reassured me from the start, and took control of the situation with the utmost professionalism and clear communication. His work was impeccable, and he even insisted on cleaning up. I heartily recommend him, not only for water heater issues, but for any indoor plumbing need. He will certainly be my plumber from now on."

"I had a new air conditioner, heater and water heater installed. Everything went so smoothly as usual with Estes. I always can count on Estes to be on time and polite plus do excellent work. Have used Estes for over 40 yrs."

"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"The tech was great in explaining everything and showing me the bad part removed water meter hose"

"I used Greenlee to replace my water heater. They replied to my inquiry for service very quickly, even though it was after normal business hours. They were responsive and professional assisting me in determining the best solution for me. They arrived quickly and on time. Their work was fast and they did a great job of removing my old water heater and installing the new one. Everyone with whom I had contact was friendly and professional. They will be handling any future plumbing work that I have."

"Owner run business- he has done a couple separate plumbing jobs for us. Professional, thorough, certified, & super nice guy! Did great work for us! He is our go to plumber now"

"I had a water leak in my front yard & after researching the highest rated Plumbers, I found Rooter Pro Plumbing of Georgia. They had great ratings on Trust Dale Caldwell, Angi's List, & Google. I scheduled a visit with them & Jerimey Jackson came by & did a leak detection. It was determined that I had multiple leads in my water line and he gave me all of my options & pricing. He is an expert on everything to do with plumbing & a great guy too. My water heater is 23 years old, so I decided to replace that as well. Jerimey led the work crew the next day in replacing my water line & water heater replacement. All the work was complete that day & the results are very good! I am very pleased with Rooter Pro Plumbing and the work they performed & the people I dealt with. Even the people in the office were great! I will use them again & recommend them to my friends & family! Paul Taylor"

"StratCo. Services was amazing. Their team was prompt, professional, and incredibly knowledgeable. They replaced my outdated water heater and left everything spotless. I highly recommend them to anyone in the Atlanta area!""

Speedy Pete's Dun-Rite Plumbing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Very professional service. K&M explained to me their service fee up front and master plumber was courteous and professional. I would recommend their service."