
Angi Approved
In business since 1959
Free estimates
Customers say: Quality work
"Had all rooms in my house done with carpet and laminate for kitchen. This was in 2022. They sub contract out to other companies to do all the work. In fact after you buy your product through salesman you will never hear from him again. I have a plank coming up in my kitchen along with peeling. Couple other little areas not noticeable from far away. Empire handed off to a contractor to have them call me. They told me $275 for service call. I even sent pictures. They would take the $275 off the project if I went ahead and had them do the work as long as product not defective. My point is, $275 to just come and take a look at area I?m talking about?? It?s not even Empire coming to look. Plus I bought everything from them. So apparently like someone said after the sale you are pretty much written off. They do not stand behind their product. Hard to rate on customer service. Who do you rate, Empire or the people doing the work! Ha!"









