Get matched with top tankless water heater installers in Rehobeth, MD

"It went amazing. Paid the extra bucks for emergency service, because of our smallish waterfall, looking leak, sprouting from a bathroom pipe, enough to puddle water onto our basement/laundry room floor. Initially, spoke to Chris, who was pleasant and upfront with the per hour fees, for emergency services. He sent us Tim, who was hesitant at first, due to the location of the leak, but his experience and knowledge, enabled him to decipher the location of our leak and fix it. A quick trip to Lowes, where he promptly returned and in 90 minutes, the job was done. A week later and the valve is bone dry. Yay!!!"

"Our tankless hot water heater didn’t always provide hot water to the second floor of our house. Austin diagnosed and fixed the problem. He also made suggestions to improve our gas system that we are considering as a future project."

"Very knowledgable, upfront and honest about everything. Water heater installed within 24 hours. A very professional looking, pleasant person to have in my home."

"Albout 14 units replaced but there were some issues with cabinets that had to be repaired since the employee damaged the doors. The damaged was repaired. There was a clall back on several of the heaters but that was a function of the heater manufacturer. These items were addressed and put in working order. There was some concern that the heaters were seconds but we were assured that this was not the case. I think the job was too large and smaller jobs will be handled apropriately


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"Jake was super informative, helpful, quick, and explained what was going on. Checked to see the junction box was rated for my fan, repaired the wiring, gave me some advice on installation and the most efficient way to take care of some other needs down the road. There was no upselling"

"They are replacing my water heater."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"We had minor leaks caused by the recent rains and strong winds.  
Mr. Nooney came to look at the problem within two days of our first contact. He discussed
all the possible causes, and said he would not be able to determine exactly how
much work was needed until he began the work. He scheduled us for just over one
week later.
 
He and his crew arrived as promised and began to investigate two potential trouble spots.  One area was benign while the second required attention.  The roofing around fireplace chimney was improperly installed.  Jon and
his crew diagnosed the problem, installed new flashing and replaced both the tar paper and shingles in the affected area. 
The entire cost was under $400. 
The area was left neat and all debris was cleared.
 
"

20+ years experience\nhigh school\nvocational center

At Benjamin Franklin Plumbing, we value our customers and pride ourselves on complete satisfaction! We believe that our customers' time is valuable and pledge to offer prompt, reliable service that gets the job done. Our plumbing services, including our maintenance and repair services, are backed by our guarantee that when customers call on us, they get accurate results and peace of mind. We pride ourselves on our on-time guarantee, skilled professionals, clean and friendly technicians and straight-forward pricing. You are our number one priority, and we are determined to provide an experience that exceeds your expectations and solves your plumbing problems.