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"All around good experience"

"The Groundworks folks (formerly Bay Area Underpinning) applied their foundation-underpinning technology and expertise to extend to bedrock, level, square up the foundation for an extensive house remodel. I was most impressed by the young man onsite supervisor, Josh who answered all my work done, how and why questions. I wish this info was provided up front by the estimator. (My design-build remodel contractor referred this company). "

"Juanpablo H. & Alex C. provided excellent service. Their knowledge and transparency gave me all the confidence that they?re the best persons for the job. Transparency is a major trust driver for me, and their ability to have frank and informative discussion earned my loyalty. Thank you both! "

"Even after you paid a deposit these people will not return calls or emails. Probably the most unprofessional company I have dealt with. First off there is Ray X. Ray apparently takes week long vacations and does not set an out of office email reply. You would think if you call the people in the office to ask for help, they would say Ray is on vacation this week instead of He will call you back right away! The entire office seemed to not know he was on vacation, which is a huge problem because Ray is the only person who can actually make or edit a quote. Next up is Monica X. Monica also goes on vacations and does not set her email to reply informing people she is out of the office. When you call the office because Monica will not return your calls or emails, they seem not to know she is on vacation and will tell you she will call you back right away which will not happen. When you finally get Monica on the phone and ask is she got your voicemail, she will admit she does not check her voicemail. This is a huge problem because Monica is apparently the only person qualified to add a date to a calendar. You might think I am one of those customers that calls a lot and has a bunch of concerns... All I was trying to do was set a date for the job after paying my deposit. I had no questions or concerns. After we made a date I got a call the night before that they needed to cancel and my appoint was bumped a few more weeks. Finally a worker shows up about an hour late on the 2nd date and they brought a huge truck that was too wide to get into a driveway (Even though a 20ft shipping container got through there fine) making the job impossible. They said they would come at 7:30am the next day with the much smaller Van to do the job. At 7:50 I get a call from Monica. She says I think they were supposed to be there at 7:45? I correct her, and then she apologizes for them running late but they are on their way from Fairfield (20 minutes away.) 1 hour later I try to call Monica but she does not pick up and her voicemail box is full. Another half hour passes and I call again, no answer. Another half hour, no answer. Finally I call the office again and they are all in a big meeting. When I comment on Monica voicemail box being full they actually try to tell me that it must have filled up entirely within the timeframe of the meeting because of course she checks her voicemail. I never hear from Monica or Ray again, because they cannot be bothered. The worker arrives alone over 3 hours late and admits that he was told to go to another job first despite my job being weeks behind schedule, and the idea that he was on his way at 7:50 was a complete lie. Monica is a liar. Around the time the worker finally arrives I get a call back from the office. I had asked her earlier to go into the meeting and get me answers, and that I would like to speak to the owner or someone above these other clowns. She was calling to let me know the owner would be calling me in a couple minutes. 4 hours later as the job was getting complete I bring this up to the worker because I never received the call. He said he will bring it up to management and he will get him to give me a call (worker was some sort of manager apparently.) Guess what? He never called. They just sent the bill for the remaining balance of $6000 with no apologies."

"The landscape designer was creative and knowledgeable. They took the time to understand my needs and preferences, and the end result was a beautiful and functional outdoor space."

"We decided to go with Diamond Pavers because Jose was very customer focused and within our budget. Jose answered all of our questions and worked well with my mother who was in charge of the project. We had our whole back and front yards, and driveway redone, mainly with pavers. We are happy with the services and most importantly with the work that was done."

"On time and did excellent work. A bit expensive, but it was a difficult job. Very pleased."

"I recently had my driveway done by this pavers company, and I couldn’t be happier with the results. From start to finish, Rafael, the owner, was incredibly professional, attentive, and detail-oriented. He took the time to understand exactly what I wanted and delivered beyond my expectations. The quality of the work is exceptional—everything was done with precision, and the final look is even better than I imagined. Rafael’s communication was excellent throughout the entire process, and his team was efficient, respectful, and left the site spotless. If you’re looking for a reliable, skilled, and customer-focused pavers company, I highly recommend Rafael and his team. They truly care about their craft and their clients. Thank you for such a fantastic job!"

"Vinny has help me with a number of projects. He has always outperformed my expectations and I will continue to work with him when I need his type of work to be performed."

"Pavers express did an AMAZING job on our yard. Joe was the lead man on our project and his knowledge of the trade and care put into each aspect of the job was phenomenal. everyone was so communicative throughout the process and the final results were beyond what we could have imagined for our yard! I can’t wait to have them back to do our front yard as well."