Top Dog Cleaning Crew
Top Dog Cleaning Crew
Top Dog Cleaning Crew™ is a locally owned family business servicing the entire metro area. We are a completely GREEN company that specializes in pet stain and odor removal and we are here to meet all your carpet, upholstery, area rugs, and air duct cleaning needs. Top Dog Cleaning Crew™ uses only truck-mounted equipment with hot water extraction that leaves zero residue in your carpets. When combined with our superior certified green deodorizers and stain removers you are left with a 100% chemical and residue free cleaning that is safe for all the members of your family! Rest assured all Top Dog Cleaning Crew™ employees are background checked and certified so you can trust and feel safe with who your are letting in your home!
"I just recently had a duct cleaning done by a reputable company after moving into another home. The time and manner in which they performed the service was well beyond what I had experienced with Top Dog. So, that is why this complaint is being filed after more than 1 yr. Top Dog advertised (and still do) $99 for 10 ducts and $15 for each additional duct. Also, they said there would be an additional nominal charge for being outside of their normal area. My home had 14 ducts, so the service charge should have been $159; however, they charged $400 plus $30 tax. In addition for the exorbitant bill, only one guy was there for 1 hr, failed to clean several of the ducts, and instead of using a large vacuum hose placed at the furnace plenum and compressed air via the vents, they only used a small brush ad vacuum hose via the vents. Clearly, I received unsatisfactory service (now that I know how it should be done) and was grossly overcharged. Its outrageous that Top Dog has an A+ rating with the BBB. I would never recommend their service and disgusted that they are still in operation."
Yvonne V on November 2024
Top Dog Cleaning Crew™ is a locally owned family business servicing the entire metro area. We are a completely GREEN company that specializes in pet stain and odor removal and we are here to meet all your carpet, upholstery, area rugs, and air duct cleaning needs. Top Dog Cleaning Crew™ uses only truck-mounted equipment with hot water extraction that leaves zero residue in your carpets. When combined with our superior certified green deodorizers and stain removers you are left with a 100% chemical and residue free cleaning that is safe for all the members of your family! Rest assured all Top Dog Cleaning Crew™ employees are background checked and certified so you can trust and feel safe with who your are letting in your home!
"I just recently had a duct cleaning done by a reputable company after moving into another home. The time and manner in which they performed the service was well beyond what I had experienced with Top Dog. So, that is why this complaint is being filed after more than 1 yr. Top Dog advertised (and still do) $99 for 10 ducts and $15 for each additional duct. Also, they said there would be an additional nominal charge for being outside of their normal area. My home had 14 ducts, so the service charge should have been $159; however, they charged $400 plus $30 tax. In addition for the exorbitant bill, only one guy was there for 1 hr, failed to clean several of the ducts, and instead of using a large vacuum hose placed at the furnace plenum and compressed air via the vents, they only used a small brush ad vacuum hose via the vents. Clearly, I received unsatisfactory service (now that I know how it should be done) and was grossly overcharged. Its outrageous that Top Dog has an A+ rating with the BBB. I would never recommend their service and disgusted that they are still in operation."
Yvonne V on November 2024
