Get matched with top window a/c unit service or relocation pros in Riderwood, MD

"The service from Bamford Plumbing & Heating Inc. went great.  He kept his scheduled appointments and had no need to come back because he did everything 100% the first time through.  He is a general plumber, but his knowledge of boilers was exceptional, I learned a lot."

"New AC unit was installed for 1st time on house built in 1890. Tyrone took minimal time to install and the house is now totally modern. Great work."

"I called in the morning and they were able to respond the same day. Kenny responded to the call, secured the necessary part and made the repair. He saved me a great deal of money by not having to replace a washing machine. He was very professional and I will be making an appointment for him to return and fix my refrigerator ice making unit and replace a handle on a refrigerator. So glad I found someone who can repair appliances! Suggest you contact him. Thanks, Kenny!"

"There's no good month during Baltimore's summer to have your A/C fail. Should it happen to you, I can't recommend Vernon and the folks at Hamilton Plumbing more highly. The wife came home a day early from our vacation to find the A/C on the ground floor was dead. The temp was 87 inside the house. I called Hamilton from the road to make an appt and was contacted by Vernon soon after. He said he'd come by and look at the unit to see if he could troubleshoot the problem without access to the house. He called me back an hour later and said he had found two issues and replaced the parts but couldn't tell if the fix was complete until he could turn on the unit. He came back later that afternoon and checked the freon on the unit that went down and also checked the other unit for the upstairs, which it turned out was low on freon too. When he was done he explained in laymens terms what he'd found and detailed some other issues that were impacting performance but couldn't be fixed. Summation: these folks go beyond the norm to provide quality service with an emphasis on customer service. Vernon is a rock star, friendly, efficient and knowledgeable. Job well done."

"Henry initially was going to do the work on Memorial Day saying he worked all the time. After discovering that his supplier would not be working on Memorial Day he rescheduled to the following Friday and voluntarily knocked $200 off the price. Friday arrived and Henry & crew did an excellent job removing the old unit and installing the new unit. A week or so after installation I noticed some weird noises when the AC ran. They tracked down the problems to parts of the old system that they had not touched. System is now performing well. Would highly recommend to anyone."

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The guy who came was good. The service was not cheap, considering he was there for about 15 minutes. He was personable and very knowledgeable. They are very willing to help me learn the ins and outs of my plumbing system and then to make some recommendations such as a fail safe for the sump pump or things of that nature. My interaction with them was good and the work they did turned out fine; no problem.

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"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"It started as a DIY project. We turned off the house main and disassembled the leaky hose bib. Then we found out we couldn't just replace the washer not took it off entirely. We called several places and Saffer was the only one who could provide an immediate emergency service with clear service window. Jason (I hope I got his name right) arrived on time and was very professional. He was able to get the old hose bib off (turned out we just didn't have the right tools) and installed the new one that we already bought. Upon request, he also attempted to check if we accidentally damaged attached piping, but unfortunately it was not possible because it was hidden behind a finished wall. Because the work only took 15 minutes, he even gave us a discount (original quote was $160). We are very happy to have a properly working hose bib again!"

"They were very responsive, came the same day to take a look so that they could install following morning. They came right at the beginning of the time window and finished as promised after couple of hours. HOWEVER, when it came to the coupon (which reads: "AQUA PLUMBING & HEATING CO, Water Heaters – $25 off any job for Angie's List members either 10% off up to $250.00 off bill***Please mention coupon when scheduling") they did not give me the 10% off (w`hich `would have been 132.50 USD) but $25 off on 1350 USD. Upon me asking they said the coupon is "awkwardly worded" and it's the $25 off - period. If I would have known that or the person I scheduled with and mentioned the coupon to would have informed me, I would chosen another provider with a better deal."

"Initial contact with the office to schedule and purchase the "deal"  (3 guys for 2 hours and a 16' truck) went smoothly and found the two employees who helped me on the two different calls I made to be polite and helpful. I got a confirmation call at the end of the week for my SUNDAY move date, which was good.  Our move was scheduled for a 12-2pm window. I was told I'd be called when the movers were on their way. At 1:45pm, fifteen minutes before the end of that window, I called the office to make sure everything was still happening. I was on hold  because "customer service was helping other customers" (or something like that) for several minutes and then it went to voice mail.  I called about every 30 minutes thereafter, hoping to get through to an actual person but realized that it was Sunday and clearly nobody was in the office. So, we just waited and hoped they would eventually show up. We had worked hard to pack and organize everything and needed it moved.  At 5:06pm I got a call from the driver saying they were on the road from the last job and would be there at 5:45pm, if that was still ok....nearly 4 hours after the END of my window. We needed to get it done, so told them to come! The 3 men were polite, efficient and did an excellent job. They weren't exactly apologetic nor did I receive an explanation for why I wasn't given a courtesy call to say they were running late. But, at that point, I just wanted to get the work done and I wanted it done in my 2 hour pre- paid time, without going over, so I didn't want to engage in a discussion about their lateness. I really have nothing but good things to say for the work they did, but I sure find it unprofessional not to give the customer a call by the end of the scheduled window to say  that they were going to be late.  I said in this review I'd use them again, but only if the work being done was on a business day, so that I could call the OPEN office to get help if there was a problem. The cost was very reasonable, the men were polite and efficient, so even with the lateness issue, I'd probably use them again for a similar job. 
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