Get matched with top window repair pros in River-Ranch, FL

"Entire experience was a mixed bag. On first inquiry owners responded immediately to my inquiry (Sana). Salesman was out quickly to quote the job and educate us. Long wait for installation due to availability of the product (all doors made by PGT). We were scheduled for three days of installation, so took off work to be there. At 7:45am of the scheduled start date I got a call from the installation supervisor notifying me that they were running behind and wouldn't be there. Right then I knew there were service issues and they could have let me know earlier. Installation was completed in the estimated time frame. Quality of the PGT windows is superb. Though not inexpensive (over $24K for the job) it is a high quality product. Service issues began immediately after installation and when they received the balance due for the project. The job isn't completed until after inspection by the county as there are some cosmetic strips that cover up areas the inspectors look at. Three weeks after inspection I still hadn't heard anything. I emailed the owner on a Thursday and was told the service manager would be in touch no later than the following Monday. Monday came and went and I waited another week and emailed the owner. There was no response. The next day I called and left a message. The service manager did then return the call and scheduled us for service two days later. When the gentleman arrived to finish the installation, his ticket only showed replacing a defective lock in the back door and didn't have time allocated to finish the cosmetic strips. More bad communication. The good news is that the tech (Josh) was extremely competent as well as caring about having a great installation. He pointed out more than a few things that were done badly in the installation, and was stunned the inspectors had passed it. He also gave me options on installation (water intrusion bars and stops to keep the door handles from breaking if the sliders were opened too hard) that were never even brought up by the installers. Final assessment.... great product, poor service and response once the money has been fully paid, but was very fortunate to have had Josh come out and point out all the flaws in the installation and fix them. They're here now (another half day off work) getting things right, and I'm sure in the final result I'll be happy with the product. It was just a long and frustrating road to get there. I don't know anything about window installations so was thankful to have Josh's integrity to get things right."

"Sergio was amazing! He was able to use the existing materials we at at the house. ( We tried to DIY it and it did not go well.) I had several other companies come out and look at it and many of them said it could not be repaired and must be replaced. That would have been a $15,000-$20,000 job. I explained to Sergio that we needed it fixed so that we could pass the inspection for the appraisal of the home and the refinance that we are in the process of completing. I explained that my husband was an over the road truck driver and I could not wait for him to get home to get it completed. I also explained that we did not have all the tools that we needed to get it done ourselves and I was worried about it not being repaired correctly. Sergio took one look and said that it could be repaired and that he could have it done that same week! This repair did not even cost $500! It was $250 and it looks far better than my husband or I could have ever made it look!"

"Waiting on window delivery before quality can be rated."

"17 windows installed in one day by contractors that were very professional. They worked in the cold rain and tired to not have windows open for too long."

"Ric and his team were great. Extremely professional and knew what they were doing. He mounted TVs for me ,fix my closet, took a door down, move furniture installed door locks, hung pictures, took measurements for my window blinds and fixed a couple things. I had a lot of work for him and he got it done fast and the job is done right. I definitely recommend his services."

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"Excellent; beyond my expectations. He is now my permanent handyman."

"Tory and Blake did a great job on our foundation repair. They took time to explain everything and answer my questions before getting to work. They took pride in their job and thoroughly explained everything they did. Would definitely hire again!"

"Itâ s a little soon to be sure of all these answers. But hereâ s what I do know at this point. They were not what I would consider cheap, but I got 3 estimates and they were right in the middle. All the sample windows were oddly similar and based on that I might have gone with the cheapest one except that the salesman was very pushy. Morganâ s put 10 windows in on one day. They were very skillful, respectful of my property. They clleaned up very well. They sent a guy out the next day to put casings on the inside of the windows. Unfortunately 2 days later I discovered that 3 of the windows were fogging up over night. I called them and they are sending a technician out to look at them. So far they have a very high recommendation from me but letâ s see how they handle this â problem â ."

"After having some water damage due to a drain leak in my house, I was in need of drywall repair and needed to have a few new laminate planks installed. D Bright Solutions was professional and fixed everything at a reasonable cost."