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"Hussain , showed up promptly evaluated the job. Came back the next day and within 1/2 hour the job was completed. He was very pleasant and professional. Job well done"

"Efficient, responsive and professional. Very good experience. Highly recommend."

"We hired Mike in 2020 right before our daughter was born. We needed and wanted a special addition in our bedroom, My wife and I dreamed of a big shower and a special place to wine down after our 12 hour days (both in the medical field). We saw mikes ad somewhere online and decided to call him, when we told him our idea he was very optimistic and was sure he can work something out for us ( he's a jack of all trades). Everything started out smooth we immediately wrote him a check for the deposit to start working Mike showed up first week. slowly started coming less, once twice three times a week. He expressed to us that he Doesn't work Fridays. We specifically expressed wanting a big 5x5 shower that we dreamed of always wanted, drew us up a plan for a smaller one. We wanted to pick out a nice vanity, Mike had other plans in mind. Wanted a pocket door, Mike tells us we cant it wont work, his partner disagrees and explains to him how it will work. At this point My wife and I can tell Mikes not a fan us lol , but honestly we don't really care since we're the customer and we've paid him, this is the line of work he chooses, we pay his bills, not the other way around. Instead of trenching the floor he decides to put in a "Sani flow" which he is adamant that he has installed plenty of times and feels confident with this being the best option. Mike does not install the Sani flow correctly, as the discharge pipe was not secured properly resulting in a major mess . the out come? Raw sewage and water spraying all out from behind our toilet , we lucky heard a noise and decided to call a plumber, when he opened up the crawl space Michael installed ( which we had to make bigger because it was to small to even reach your arm into the access the Sani flow" we see the worst outcome, water, sewage. The plumber we hired was adamant that whoever installed this Sani flow did not secure the clamp to the discharge pipe correctly and also cut it too short , resulting in water and pressure and raw sewage to spray out slowly over time ( because of the build up inside of the Sani flow). The macerater was clean, no obstruction. the Sani flow was working properly, it was the installation. When we texted Mike about this, he responded with short careless responses to my wife, of course he wouldn't come check it out, its a Saturday night he cant be bothered. Just sit and imagine this for a second, all this is happening in your bathroom, now your shower your sink and toilet are out of service and you text the guy who you had install it and he doesn't text back and when he does its short and with no care of the situation? He did say he would sell us a new Sani flow for $500. Hire yourself someone that will stand by their work, and if there is an issue, be a man and show up and correct his errors. Not some young guy driving a 60 thousand dollar work truck that works three days a week, and does not want to do what the customer wants, but what's gonna make him the most money by doing the least work and not only that but the job and work is done incorrectly."

"He was on time, patient, professional but personable at the same time. He quickly figured out what he needed to do. He informed me of what was needed to complete the job. I think the price was extremely reasonable for the completed job. He did what was needed to make sure the item was safely secured and I was satisfied."

"I had an unusual experience, not only was my main water valve leaking in my house, but the main valve to my house was leaking also. James and Will came by and asked me to shut of my main water, I did. The pressure was still on. Come to find out the main valve to my house was leaking. They called the office which quickly called the water authorities and the water authority came out and shut off my water. James and Will finished what they could while the water authority people dug up my yard to replace the valve. Meanwhile I was told if I could call prior then 4:00 pm they could get someone out there without overtime fees. Fortunately I was able to make it prior to 4 and Gabe came out to finish what was needed. Gatti went beyond and above calling the water authorities and getting my situation taken care of. The prices were reasonable considering the time waiting for the water authorities it was much cheaper than anyone else I called, the guys were professional, experience and personable"

"Jay and Tony installed new outlets and switches throughout my home. They were incredibly thorough, professional, and efficient. They were also just plain nice! I recommend them highly!"

"They were professional. Arrived when they said they would arrive. They conducted themselves very professionally. They do not sub out the work. They people that come to do the work are employed by Big L."

"These guys were fabulous! They executed the task in four days after Thanksgiving and even my brother, who is handy himself, was extremely satisfied with the result. During a subsequent 36 hour power failure, the temperature in the house never dropped below 60, a testament to the quality of the windows and their expert installation."

"The job took longer than estimated. This could have been a problem if I didn't have storm windows. Quality of the workmanship was OK. If I wasn't concerned about breaking the expensive glass, I would have done it better myself."

Paul Lent Construction is a general contractor and has been in business for over 15 years. Paul is a sole-proprietorship and believes in a "customer first" relationship.