Get matched with top tankless water heater installers in Rockvale, CO

"Great. The service was a dramatic improvement to my baseboard hot water system."

"I had both of them taken care of at the same time so I am so glad.  Keven and Travis worked on the the water heater and Riley worked on the regular heater.  They were all so nice to me and charged me $1000 less than the last company!  He even told me about coupons that they had running and found them in the phone book for me, I couldn't believe it!  They were easy to talk to and very respectful, it is so good to have people treat me like that and for such a decent price.  The cleaning and tune-up was only $77 and the water heater replacement was $1175 after the coupon."

"Appointment was made for next day service (which was great) after buying 2 hours labor for $99 using Angie deal. There was a $45 travel charge to come up to Monument from Colorado Springs. Plumber quickly fixed the two leaky Delta faucets and diagnosed that the cold water supply pipe leak (under bathroom sink) will require a brand new Delta faucet. He gave recommendation to go and order the new faucet on the Delta website. Next he spent 5-10 minutes to troubleshoot the high water pressure issue - he stated it could be the main water pressure regulator, the hot water tank temp-pressure relief valve (which was leaking slightly), or the water expansion tank. He gave me instructions on how to increase the air pressure in the expansion tank with an bicycle air pump, told me to call back if it didn't work, and then left. This was all completed within 45 minutes out of the two hours purchased. I paid for the faucet parts and travel fee. I followed the instructions to increase the air pressure in the water expansion tank later that day but couldn't reduce the house water pressure down to nominal levels. I called the next day as instructed and they then told me I would need to replace the water pressure regulator and it would cost $289 plus travel fee. I explained that the plumber left early without solving the high water pressure issue and that there was unused time that I felt should have been spent on working this issue when he was there. They offered to waive the travel fee but told me that she could not separate the labor and the parts to replace the water pressure regulator. She was not able to quantify what part of the $289 was labor and which was the part cost. I expressed my disappointment but she did not offer any other options. I then decided to call another plumber on Angies List and give the business to someone else due to the lack of satisfaction for this part of the service. I got it fixed later that week.


Update: In response to the company's response - I guess my basic question is why couldn't he have spent the rest of the 1 hour and 15 minutes troubleshooting the water expansion tank himself? or the PRV after that? It seems unfair to task the customer to do extra troubleshooting when there was plenty of time left for the professional (who knows what he is doing) to work on problem. Instead he left early and apologized that he had to take another phone call on his way out the door. I am considered a pretty down-to-earth, reasonable guy, but this just left me scratchin' my head. 

Update: To be fair on positive things as well - I am happy to report that I took the plumber's advice to check out the Delta website.  I contacted them and explained the diagnosis of a crack in the copper pipe below the sink. They asked for photos (which I took and sent via my phone) and they are currently sending a new faucet set for me (the original is discontinued - so hopefully they are sending something close to the original style). So that was good advice and great service (life time warranty) for Delta faucets!"

"Our water heater needed to be replaced and this was my first Angie's List purchase.  $600 for installation including a 40-50 gallon name brand water heater plus they will take away the old one.  We initially wanted to consider a tankless water heater but the price was right and we needed this completed fairly soon as we were on borrowed time.  Just do it, right?  We did and it was completed.  I asked what brand water heater and I researched the brand with negative satisfaction results.  I was not happy but I already bought the offer.  The technician replaced our water heater with a 40 gallon AO Smith brand which was exactly the brand I wanted.  I am happy for that but he wanted an extra $250 for a permit and straps.  Shouldn't that be part of the installation?  My husband made a call to Angie's List and voila, all of the sudden, no extra fee!  But also no permit or straps.  THANK YOU, ANGIE'S LIST!  However.  Is our water heater within code without a permit and without straps?  We don't know but wedo have hot water."

"The service call went very well. The technician performed some tests, readjusted the water level and flow and then pronounced that I really didn't need a new toilet."

"They were professional and kept me informed of each step as it progressed. I was comfortable having their crew in my house. They cleaned up after and even installed a new thermostat that would handle both heating and cooling."

Hello! We are Benjamin and Christina, owners of Durham's Plumbing & Heating, L.L.C. We founded our company in 2017 with each of us being able to contribute our extensive knowledge and experience in the areas of plumbing and business to begin building a dream. That dream...is to grow into a name with a reputation for honesty towards customers, appreciation towards employees and being known for a "job well done." We hope you'll consider allowing us the opportunity to earn your business!

"We have an older home and we needed a lot of work done.Todd has come out at least 4 or 5 times the past few weeks to help with plumbing during our remodeling The experience has been wonderful. I am very happy with his service and we will be having him come out again soon to help us with installing new doors and frames. He is very reasonably priced too, he was a $1000 dollars lower than even the lowest bid from other contractors in our area."

"Tony was fast, efficient, and friendly. We will be using Green Mountain Plumbing LLC from now on!"

"Dixie Plumbing responded very fast and came the next day to get my gas line installed. I was very pleased with their work and how prompt they were to take care of me. I would highly recommend them to others, and I will definitely use them again."