Get matched with top tankless water heater repair pros in Rockvale, CO

"

We don't have a regular plumbing company, so we started calling down the list when we needed help.  I called 2 other companies first on a Saturday afternoon.  They were too busy and couldn't help us.  Anytime was the next company I called and they said they could send someone out in about an hour and a half.  Derrick arrived promptly and took everything apart, showed my husband what he missed, and put it back together so it worked.  Very low stress once he arrived.  We will use them again when we need plumbing or HVAC and very much appreciate the assistance!

"

"Excellent. I am a Realtor and have known Wayne for 10 years. He has replaced residential water heaters and furnaces, and performed HVAC maintenance for us personally on our homes and rentals, and he is on my referral list that I pass on to my clients."

"Our water heater needed to be replaced and this was my first Angie's List purchase.  $600 for installation including a 40-50 gallon name brand water heater plus they will take away the old one.  We initially wanted to consider a tankless water heater but the price was right and we needed this completed fairly soon as we were on borrowed time.  Just do it, right?  We did and it was completed.  I asked what brand water heater and I researched the brand with negative satisfaction results.  I was not happy but I already bought the offer.  The technician replaced our water heater with a 40 gallon AO Smith brand which was exactly the brand I wanted.  I am happy for that but he wanted an extra $250 for a permit and straps.  Shouldn't that be part of the installation?  My husband made a call to Angie's List and voila, all of the sudden, no extra fee!  But also no permit or straps.  THANK YOU, ANGIE'S LIST!  However.  Is our water heater within code without a permit and without straps?  We don't know but wedo have hot water."

"Appointment was made for next day service (which was great) after buying 2 hours labor for $99 using Angie deal. There was a $45 travel charge to come up to Monument from Colorado Springs. Plumber quickly fixed the two leaky Delta faucets and diagnosed that the cold water supply pipe leak (under bathroom sink) will require a brand new Delta faucet. He gave recommendation to go and order the new faucet on the Delta website. Next he spent 5-10 minutes to troubleshoot the high water pressure issue - he stated it could be the main water pressure regulator, the hot water tank temp-pressure relief valve (which was leaking slightly), or the water expansion tank. He gave me instructions on how to increase the air pressure in the expansion tank with an bicycle air pump, told me to call back if it didn't work, and then left. This was all completed within 45 minutes out of the two hours purchased. I paid for the faucet parts and travel fee. I followed the instructions to increase the air pressure in the water expansion tank later that day but couldn't reduce the house water pressure down to nominal levels. I called the next day as instructed and they then told me I would need to replace the water pressure regulator and it would cost $289 plus travel fee. I explained that the plumber left early without solving the high water pressure issue and that there was unused time that I felt should have been spent on working this issue when he was there. They offered to waive the travel fee but told me that she could not separate the labor and the parts to replace the water pressure regulator. She was not able to quantify what part of the $289 was labor and which was the part cost. I expressed my disappointment but she did not offer any other options. I then decided to call another plumber on Angies List and give the business to someone else due to the lack of satisfaction for this part of the service. I got it fixed later that week.


Update: In response to the company's response - I guess my basic question is why couldn't he have spent the rest of the 1 hour and 15 minutes troubleshooting the water expansion tank himself? or the PRV after that? It seems unfair to task the customer to do extra troubleshooting when there was plenty of time left for the professional (who knows what he is doing) to work on problem. Instead he left early and apologized that he had to take another phone call on his way out the door. I am considered a pretty down-to-earth, reasonable guy, but this just left me scratchin' my head. 

Update: To be fair on positive things as well - I am happy to report that I took the plumber's advice to check out the Delta website.  I contacted them and explained the diagnosis of a crack in the copper pipe below the sink. They asked for photos (which I took and sent via my phone) and they are currently sending a new faucet set for me (the original is discontinued - so hopefully they are sending something close to the original style). So that was good advice and great service (life time warranty) for Delta faucets!"

"They repaired 3 of our toilets by unclogging and eliminating hissing noise
"

Mountain View Comfort is a Veteran Owned and Operated full service furnace, air conditioning, and water heater installation company based out of Colorado Springs. All of our technicians are MECH 4, NATE, and EPA Certified. Our commitment to our service is held at a very high standard as was our commitment to our country. We look forward to servicing all of your HVAC needs! Mountain View Comfort - "We're not COMFORTABLE until YOU ARE!"

Hello! We are Benjamin and Christina, owners of Durham's Plumbing & Heating, L.L.C. We founded our company in 2017 with each of us being able to contribute our extensive knowledge and experience in the areas of plumbing and business to begin building a dream. That dream...is to grow into a name with a reputation for honesty towards customers, appreciation towards employees and being known for a "job well done." We hope you'll consider allowing us the opportunity to earn your business!

KT Service LLC has been in business since 2003 striving to provide the up most quality service in the Colorado Springs area!\nWe guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! \nCall or click for your FREE estimate today!

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of plumbing services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

"They are replacing my water heater."