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"Although we contracted and made an initial payment (1/3) on February 27, by mutual agreement the work began on 13 April 2015 to allow the work-site to dry out from the winter weather.  The contractor made incredible progress in the first two weeks demolishing the old deck & garage porch, pouring footers, raising the frame & putting on the roof.  The first crew was very hard working, here early in the morning, & leaving late in the afternoon (after cleaning up the area each day).  When rain was in the forecast, the crew would ask if they could make up the day on Saturday, which they did.  Everything we saw in the first 2 weeks was consistent with our previous great experience with Fox Creek 2 years earlier when they replaced all our siding, windows & doors. The only problem at that point was that a plain black roof (25 yr) was put on instead of the architectural roof (lifetime warranty) we asked for.  The contractor acknowledged the error and offered to replace the roof at no additional cost.  We had originally only contracted for 2 skylights so we asked if he'd install 2 more at no cost versus replacing the roof and he agreed.  We were told that everything was on schedule to complete the rest of the job in 2 weeks.  We made the second (of 3) payment on April 29 which was when the excavation work below the porch/deck was supposed to begin.  No one showed up to start this work for several days and when they did (it was a different crew from the first), they typically showed up around mid-morning and were gone by mid-afternoon.  We had beautiful weather during this period in which very little work got done.  The contractor claimed they were having trouble getting the supplier to deliver sand and crushed rock.  Since we're located in St. Mary's County which is a bit of a distance from the contractor's home base in Crownsville near Annapolis, they decided to use "local" suppliers & subcontractors (electricians) rather than those they normally use.  We found out later that the sand & gravel supplier was located in Brandywine about 40 miles from here (there are plenty of suppliers right here in the county).  When the sand & gravel finally showed up at 10:00 am one morning about the same time the crew arrived, the crew directed them to the spot they wanted it dumped and then everyone left shortly after that without doing anything.  We knew by then that the job wasn't going to be completed anywhere near the 3 & 1/2 week total time advertised.  The predictable springtime heavy rains started and we were delayed even more.  The week of May 11 was the first week we could see some progress each day.  The end product was beautiful.  A paver retaining wall was put in all around the perimeter below the deck/porch and in between the concrete slab under the porch and the pavered patio area below the deck.  

We couldn't understand why the remaining work on the porch above couldn't go on while the below work was going on.  Wiring had to be put in, and also all the finish work (soffets, gutters, trim work, ceiling made of soffet rolls - looks very nice).  Most of the holdup turned out to be waiting for the "local" electrician to show up.  The electrician (Goudie) wasn't really all that local but was from Waldorf 35 miles up the road.  Our contractor had to threaten, cajole and/or beg Goudie to show up and install wiring so that the finishing work could be done on the porch.  We begged our contractor to get another licensed electrician (there are plenty of good ones right here in the county that we've done business with).  Anyway, once the electrician showed up we had to get them back several more times because they'd forget to do something we'd asked for or they didn't have a part and we'd end up in the same waiting game.  They did end up getting shamed into sending an electrician on Sunday of Memorial Day weekend to put in 2 ceiling outlets they''d forgotten to put in, but we still didn't have any fans or lights to enjoy that weekend, by which time our contractor assured we'd be enjoying the porch.  You don't EVER want to do business with Goudie Electrical.  

To make a long story short, after a lot of nagging to get a lot of loose ends tied up, the work was finally finished and inspected the Thursday (the day) before this past 4th of July weekend.  The porch & deck are absolutely beautiful (we'll attach pictures if we can figure out how to do it - they will speak for themselves).  We got some extras that we asked for like 7" wide Azek boards along the tops of the vinyl railings inside the porch to serve as a counter top for setting drinks or small plates of food or snacks, which we've had a lot of nice compliments about.  They're the perfect height for pulling a barstool up to.  One of the things we didn't get that we expected was a decent landing area at the bottom of our deck stairs.  The crew threw grass seed and straw there.  When we asked about getting some sort of solid landing, they shoveled out the area and threw some leftover crushed rock on it and tamped it down.  When we asked if they were going to finish it (we told them they could use some of the many wall pavers that were left over) they said the wall pavers would require digging too deep. We offered to pick up (and did) some square flat stepping stones from Lowe's which we left for them.  One of the younger fellas who was there one day to meet with the inspector and had no tools just laid the stones down, stomped them down with his feet and let it go at that.  The area was not level and a downpour that evening directed a steady flow of water from the stones across our concrete slab.  We didn't bother asking again, just tore it up last weekend, leveled and tamped it down properly and reinstalled the stepping stones ourselves.

Our sense through this whole experience was that there was nobody in charge.  Besides the first crew that started the project and came later on one day to install all the soffets and gutters, it appeared to be young fellas without any on-site direction or supervision.  They did a lot of good work but there was a lot of unfinished work that we had to call our contractor up to get fixed.  If we lived closer to Annapolis or the DC metro area, this would probably have been a much better experience.  They do good work at a fair price and the owners are very honest people and have the best of intentions.  But they appear to be ill-equipped to do business in St. Mary's, southern Charles or Calvert counties or other more distant locations.  I did mention to the owner that if he wanted to do more business here he needed to do more to establish relationships with truly local suppliers and subcontractors.  Communications also need to be improved all around - with the crews, between the partners, with suppliers, subs and us, the customers.  We had the sense that the crews didn't really enjoy coming here and that we were kind of at the bottom of Fox Creek's list of priorities due to our distance from their home base.  As much as we love the final product and will enjoy it and show it off for a lifetime, we couldn't go through the aggravation again.  We would encourage folks from the Annapolis and metro DC areas who are considering a project like this (or folks who aren't in any kind of a hurry to get a project like this completed in a reasonable amount of time) to give Fox Creek serious consideration.  

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"We recently had our asphalt roof replaced by ARHT Home Solutions. We have been very happy with the process. Widman Calderon was well organized and knowledgeable about the process and the selection of the roofing materials. He kept us informed of each step of the process and their craftsmanship is superior. The job was well done with great communication and responsiveness, hard working installers. My neighbors could see how efficient they were when they looked outside their upstairs windows, watching them work. He/they made the process of getting a new roof effortless. Widman showed us photos throughout the roofing process. Their transparency shows that they are not here to take advantage of the customer. There was no pressure. The job was completed in one day, We received other quotes and selected ARHT. We couldn't be more pleased with the roofing services provided by ARHT Home Solutions! We even discussed replacing our siding with them - in the future. I give them a 5+ rating"

"The pricing from Krause Construction was higher than competitors but I felt confident they were the best company to complete the jobs to my satisfaction and with a high quality of craftsmanship. I had two projects completed by Krause Construction - (1) redesigning rain runoff pipes and (2) covering patio posts and covering step facing with weather resistant material. Both jobs were done professionally with a very satisfying outcome. Troy and his staff did a fantastic job on the rain runoff pipe project. He explained every step of the job and was onsite the entire time while the job was being done. I had complete in his team to complete the project with a much more efficient design than what I initially had. 
The second job (covering patio posts and stair facing) was also completed to my satisfaction. I was not on the property to consult with the workers on how the work would be accomplished but was satisfied with the outcome. There were a couple areas that I asked the workers to redo and they responded quickly to my requests. I also asked that the worker return to the property to answer a couple questions pertaining to how they completed the job and he took the time to come by the same morning (on a weekend) to explain why he completed the project the way he did. He was very professional and provided a very concise explanation to my questions.
I have asked Troy to provide another estimate for landscaping work. Office and labor staff was very friendly, courteous and helpful during the course of both projects. They were very prompt in returning my calls and answering my questions.Both projects were completed with minimal disruption of property and they always left the job site picked up each night until the job was completed.
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"Home Genius has been very professional and responsive during the entire process. Anytime I had questions or concerns, both Mo and Dylan were on top of it all. Jorge’s crew did a great job with the siding install, and it’s very reassuring to feel heard and understood when going thru a project of this size. I’m looking forward to my new windows in a month or so as well, and would be more happy to recommend them to others."

"These guys are the best! They seriously care about their customers and really strive to make sure they deliver a great product. They were on time, quick, and clean. My new roof looks fantastic, and we are really glad we went with this local company. Buying a roof is not a "fun" expense, but I really feel like we got our money's worth: a quality new roof in 1 day, and then new trim capping the next day. They even installed new bathroom exhaust vents and HVAC exhausts. Our house looks brand new. You might get a cheaper rate elsewhere, but these guys do not skimp on quality of product, 50-year warranty, or craftsmanship. They even come back to inspect and follow up to make sure we are completely happy with the services provided! Talk about great customer service! The whole experience was so easy. The salesman/inspector was not pushy, and provided a very reasonable quote for what we needed. They also replaced all our rotted wood in the roof/trim."

"Tomas M from JW did a great job. Needed replacement for part of the frame of front door. He did a fantastic job in matching the replacement panel to the rest of door. He also painted the entire frame and replaced some additional wood that we damaged at top of frame and caulked it all. Also had a basement door frame sanded and repainted. He was very good at keeping me informed of the process."

"What a wonderful experience! We had multiple quotes, Complete Exteriors had the best quality of materials at a reasonable price. I appreciated that Mike came out to measure then emailed me a quote. Other companies sent out high pressure sales associates. I suggest to get multiple quotes (if you can handle a 2 hr sales pitch) or read reviews and do your research. I have already recommended them to two of my friends. Complete Exteriors did a fantastic job the roof of our house and garage. I would definitely use them again!"

"My project: Install new skirting on Mom's mobile home Roofing Pups is the most efficient, professional, knowledgeable, and friendly contracting company I have ever dealt with. Angelica accepted our project and presented a cost estimate in the same day. The entire job was completed within a week. The work was done quickly, neatly, quietly, and perfectly. The property was cleaned up spotlessly afterwards. I wish Roofing Pups was Fix Everything Pups because I'd have them do all of my home upgrades!"

"My experience with Nova Exteriors was great. I needed new storm doors installed on two sets of French doors leading to a patio. Each set of doors has a total width of 48", so a custom solution was needed. Nova works with Provia, which manufactured the doors. The job was intricate and the Nova team needed a fair bit of creativity to make the new doors work on my 1976 row house. Near the end of the 9-hour install, they made a couple of small measurement errors and cut a couple of pieces of trim a bit short. They made it work as best as possible at the time, and then worked with me to replace the short pieces as soon as they could get new ones from Provia. The last step happened yesterday, and their guy showed up in a mask and gloves and was careful and respectful of social distancing and wiped surfaces down before he left. I am very happy with the service I received, the quality of the work, and the doors themselves. I would not hesitate to use Nova again or recommend them. I used them because of their relationship with Provia and the good reviews on Angie's List, so thanks to previous reviewers."

"I contracted Peak to replace the old roof on my house. On the original install date, they canceled for the day and did not notify us the day prior as agreed. In the end the roof was satisfactorily installed, however, a 1-2 day job took 2 weeks due to a section of the roof not being installed per contract. When reaching out to Peak, they confirmed that it was supposed to be done and had another crew sent out to install it. Once that was done, they left a 1” gap between the new roof and the siding, as the old flashing on the old roof was removed and not replaced. They quickly sent someone out to replace it. In short, they did do a great job on installing the new roof, however a series of missteps and limited communication extended the project far longer than necessary. Would I recommend? Sure. They did do good work on the new roof. I would also include the issues I had with communication and to inspect the roof after completion to ensure it was done to contract."