Get matched with top basement remodelers in Rocky Mount, VA

"I had the basement taken care of by JES about 3 years ago, and this year they came and performed the annual system inspection. The service tech, Derrick Schmidt, was extremely professional and not only performed the inspection in an efficient manner, but also answered my questions and explained options for future basement care. I would definitely recommend JES to anyone with a basement issue. The work done has kept the basement dry and comfortable, with no problems."

"Wonderful. Great worker, and promises kept. Very capable. Trustworthy. Cleans up. Worth every penny."

"From the very beginning, Upgrade Remodeling was incredible for their contacting me fast, having a Project Manager available all the time for questions, scheduling the actual work to be done, a contact between me and the installers...I recommend Upgrade Remodeling to everyone. And the walk-in shower walls, floor, grab bars, and seat are beautiful, too!"

"The project was completed on time and within budget, and the final result is a stunning kitchen that is both stylish and practical. I highly recommend Tracy and Tyler to anyone looking to upgrade their kitchen. Their expertise and dedication truly made this a fantastic experience."

"I found A/C Home Improvements through Angie's list and my wife and I are glad we did! Tony and Terry was very professional and what impresses me the most is they stick by their word. Their work shows experience and will stand up with any contractors. They installed the floor, backsplash, a new microwave and under cabinet lighting as well as a ceiling light. We also re-faced our oak cabinets and it was sub-contracted out by Poff's Cabinetry in Martinsville VA and I highly recommend them as well!! We saved over half refacing the cabinets and they look brand new. Amazing work by both and will use them in the future for any kind of job we have!!"

"I would not use this service again. It started off great, Amanda was responsive and she really is talented. I appreciated her ideas and she steered is in a great direction out of the gate without materials and design choices. While I appreciated Amanda's ideas and loved her recommendations, once the remodel started moving forward her responsiveness was NOT at all in line with the time needed to make decisions (7-10 days to answer an email in multiple cases). I ended up having to make choices on my own in tight timelines without her input on how it would fit with the design we were working on. The reason I chose this service was to get help making smart decisions about our home remodel to minimize the time, energy and stress involved in the process. I would say this service was NOT at all appropriate for those needs. Waiting 7-10 days for help with remodel decisions simply does not cut it. I did most of the footwork and choosing on my own due to the lag in response time. While I liked Amanda and feel she was very talented, I get the feeling this company has one designer that is way overloaded with projects and she simply is not keeping up.
If you decide to go ahead with this service despite this information, make sure you schedule weekly calls and come with a list of questions well in advance of when you need answers. 
In addition, exercise caution when purchasing any materials through their discounted relationships. I ordered 2 rugs that were not available for shipment for more than 60 days after my order. Later, I decided that the rugs were not as big a priority as some other unexpected expenses that came up during the project. The rugs had still had not shipped and I had not been charged. Now I do not intend to place blame with HMD for my change of decision and given the amount of paperwork I had to sign when purchasing the rugs, I thought there would be a chance I'd be stuck with the purchase. All of that is none of their fault. The frustrating part of the situation is that it has been several weeks since I asked whether I could cancel the order all the time getting closer to the rug ship date. I got one vague email a week ago saying maybe the order could be cancelled with a restock fee. Restock fee? That doesn't make sense to me. It never left the stock, it hasn't shipped, and I haven't even been charged. Worse, I still don't known whether the order can be cancelled or not. So that process has been confusing and HMD has not been very responsive to my need for an answer. I would advise NOT to purchase anything through them unless you are absolutely sure it is perfect and it is in stock and can ship immediately. Don't plan on being able to change your mind or make returns without a hassle.
In the end I got two one hour calls and a total of about ~15 emails (short answers easily composed in 5-10 min) for $600. NOT a deal in my book. In fairness to Amanda, we also have a great looking house that I will not pretend is not due to some great advice from her at the beginning of the project. I think this company has potential if it can manage response time better especially for big projects, but I cannot recommend at current service level.

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Top Floor Masters, Inc. is a client-focused company that strives to ensure the highest level of customer satisfaction.

"Our project was to repair a badly botched installation job done by our local big box store. Southern Comfort Construction was prompt in responding and they did an excellent job. They were professional and pleasant to work with. I would certainly hire them again."

We specialize in basement finishing and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

"Chris helped us decide on texture, color combinations, trim color etc.  I found him to be knowledgeable and very helpful.  He was punctual (little early!) for every appointment - followed through on expectations and kept us informed of progress.

He recognized when extra work had to be done, and let us know prior to starting.  No remenants of paint left on hardwood floors - exact edges and smooth wall surfaces."