
Serving Running Springs, CA and surrounding areas
Approved
In business since 1979
Free estimates
Emergency services offered
"I've wanted to wait a few months before writing this review, because this was a big, daylong job that required more than just a few days to assess. Sure, I was happy with the work when it was finished. I'd gotten seemingly great work at a great price (about $1000 less than the quotes I'd gotten from two other top mountain plumbers). And after several weeks without it, having consistent hot water throughout the house was absolute bliss. Still, it's the kind of work that shouldn't be judged immediately. If the water heater had failed after a few weeks, or the gas line had clogged up two months later, I might have been very UNhappy. I just wanted to wait and make sure that work that SEEMED great . . . actually WAS great.
The good news: I highly recommend O'Brien Plumbing. With a single phone call I was able to arrange for my plumber (Tristan) to come by, make an assessment of my problems and give me an estimate on the work that needed to be done. Unlike another plumber who charged me $100--and gave me a much higher estimate--O'Brien Plumbing provided this service for free. And Tristan even took time to sit down at my computer and help me pick out the optimal water heater to replace my old one. (He not only recommended a much more powerful unit than the ones I was considering, but also gave me a clear explanation as to why. Despite the sting of the additional cost, I ended following his advice and bought a Noritz 11.1 GPM tankless heater. Now, I'm really glad I did. It's a monster and has been really helpful when we've had company--or even when we just want to take a shower and run the dishwasher at the same time. And it still pumps out consistent hot water in the coldest mountain weather.)
The day of the work: Tristan and his partner were a little late, but he apologized as soon as he arrived, which always makes me feel better. I said, "I don't care as long as I have hot water by the end of the day." "You will," he said. About seven hours later, the work was done, and I had a new tankless heater installed (with new venting), plus a fresh 3/4" gas line running directly from my meter to my heater, plus a small filtration system added to my water supply line. It was a lot of work, but everything was working perfectly when the guys were done. And I was extremely happy to have hot water in my house again.
Today, three months later, everything is still working perfectly. I'm extremely happy with the supplies I ended up purchasing and think they are a significant upgrade to my house. And with everything still operating perfectly, without a single issue, I'm pleased to say that I'm very happy with Tristan and his work--and all the people at O'Brien Plumbing.
Great job at a great price. Me and my family really appreciate it.
"





































