Get matched with top walk in tub installers and replacers in Ryland, AL

"Getting a walk in tub is expensive no matter who you use. My experience thus far is with installation only and I must say my install went great. It has been over a month and no issues with my tub so I cannot comment on repair process with American Standard."

"Complete Restoration totally gutted the bathroom down to the studs and subfloor. Removed existing shower, garden tub, flooring, and two vanities, relocated plumbing and electrical, widened entry doorway. Installed new tiled walk in shower, new vinyl flooring, built new linen closet with bifold doors, installed new LED lighting. Jason and Tony were very receptive to our input and had quick solutions for a couple of unexpected issues. The job took a bit longer than expected to complete, but it was well worth the wait. They did a wonderful job and I would not hesitate to recommend them!"

"Sergio and his team were excellent! They installed a new tile ceiling in our basement."

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"I had several small projects to complete, including replacement/installation of a bathroom vent fan, replacement of a dryer vent hose and minor deck and fence repairs. Micah Douglas was responsive, knowledgeable and friendly. I am very happy with the quality of the work done and would hire him again."

"They did a beautiful job, although they made a mistake and never came back out to fix it. Communication was also challenging, and at times unprofessional."

"Awesome customer relations, vast plumbing skills and an overall great guy. Completed the job in a timely manner and gave us a warranty on the labor, who does that; he does. We will use this company again."

"Acme responded almost immediately. They were able to come out the day I needed them, and were very professional in getting the old faucets out and new set installed."

"Showed up for the scheduled appointment, all work completed in a timely manner and for the estimated costs.Highly recommended."

"He gave me options on which ones would best suit what I wanted,all his prices were up front he showed up on time the day of the install once he was finished he cleaned up the mess and took the old water heater with him"