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"Would hirer them again"

"Stay far away from this company. Original project went fine although it was expensive. However the past few months have shown me their true colors as I have tried to get some of the original work fixed. Be aware that they only warranty work for 12 months. We had the only four tiles on the step into our shower crack over the first year and I tried for months to contact them through email. No response. I finally left my name as a new customer, and they immediately called me (funny :)). They then asked for pictures and said they could fix it. I then discovered it would cost $600 to replace the four tiles they obviously installed incorrectly the first time. Correctly installed tiles would not all crack on the outer edge."

"Greydon was very responsive and communicated well when I need my main drain cleared of roots. He was very fair on his pricing and was willing to setup a time that worked best for me. Highly recommend and will be letting all my neighbors and friends know about him."

"As a person in the plumbing trades both new construction and service work I have come to appreciate the skills of someone who does a craft full time and is encouraged to develop skills to make it “their” full time occupation and career. Drain cleaning is part of maintaining a plumbing system. It is a craft different than installing and repairing plumbing but it is just as important to do it correctly. The other values in McDonough’s services are several having the equipment and personnel trained and available is paramount to this no matter how big a job has gotten they have never stopped until it was completed! The other feature that is not fully understood by many is that it is always best to use someone that has only one purpose in mind and that is to get the drain cleaned and inspected and has no reason to up sell you on some repairs or replacement that you don’t need. That why we use them as a plumbing company and recommend them to our valued clients. Great company that invests in training, retaining and having the equipment that their service people need to be efficient, productive and provide the services that they are being relied on to provide."

"Recently had Great Lakes Renovations totally gut our bathroom. The tiling was superbly done. The job was completed in time allotted. Cleanup was completed each night. There were no surprises or hidden /unexpected costs. The crew was professional and friendly. They listened and consulted with my wife. Smart guys."

"Things were somewhat delayed because of Covid supply chain issues, but Corey and Adam and their subs persisted. It went as well as it possibly could have."

"He was professional, listened to what I had to say, checked the main sewer even though only the kitchen sink was stopped up. Quoted me a reasonable price. Didn't try to sell more than I needed. I appreciate that since I am a senior, female home owner. Was finished within an hour. Cleaned up nicely. I would highly recommend American Sewer."

"Profi came out to install a tile entry way for my house and were quality craftsmen and easy going professionals. 10/10 would recommend."

"I noticed water damage on the ceiling in master closet above which was the upstairs bathroom. When I called the phone was immediately answered and the rep arranged for a same day visit. 20 mins before arriving I got a text from Jon that they were on their way. They had masks and put on booties. Jon explained the basic charge for diagnostics (which would involve cutting out some portion of drywall on closet ceiling to inspect the pipes behind). The actual cost of repair would depend on what they found. I agreed to the diagnostic which was 256/-. Jon and his partner put up plastic sheets to protect other areas of the closet and I emptied the section they needed access to. They proceeded with the cut and upon inspection saw the (overflow?) drain assembly was leaking. He offered 2 options, a band-aid by replacing a gasket and reseal, which would be 171/- but no warranty on the repair, or replace with new tubular waste and overflow which would be 438/- with a 2 yr warranty. I would have to pay for repairing the cut drywall separately (for which they could refer me to their partner or I could choose anyone else). I opted to go for full replacement. They proceeded and completed the work in about 2 hours. All work was done from that hole cutout in the ceiling. They tested for leaks from running the bath upstairs. Jon taped some plastic across the hole when they were done. After removing the other protective sheeting, he took a swiffer wetjet and cleaned the path from wooden floor in the closet, master bath, master bedroom all the way to the front door. Overall I am very happy with the work and I would call them again for new plumbing issues. They applied an Angieslist coupon for 25/- off my service. wetjet"