Get matched with top window repair pros in your area

"Went above and beyond with no extra charge."

"all good"

"The company installed the windows several years ago and we really like the quality of the windows and the installers. Respectful of property. The only issue we had recently was one of the inside security tabs broke. They sent someone within a week. Very nice person. I was caught in traffic and he waited 10 minutes for me to get home. He replaced the security tab in under 30 seconds. Asked if we were happy with the windows, told him we were. They don't give the energy savings they claim, but the house stays a more comfortable temperature and the outside noises were diminished dramatically."

"Great service!!"

"Great service and professional install. The egress window full install was done the same day in less than 7 hours. Highly recommended!"

"I’m very disappointed in this company and was told that this would happen. The first time everything was professional for the majority of my windows and they look great. They were not able to put in the last 6 windows in our house because the drain holes were put in wrong in the making of the replacement windows and the window crew had shown then to me to verify and them to me and stated that they would have to be reordered. They even took pictures of the original windows and put it on the app. This crew was great, clean and put in new wood for the bottom of my window seals. The second time another window installer came in but could not do the work because the same windows were sent and he could not consciously put in those windows because we would have problems. He even called the company and argued with them. Someone from the company told him to put them anyway. The 3rd time no one showed up and I did not receive a call until 5 hours later. The 4th time they sent a crew that does not speak English so I could not communicate with them that the windows were wrong and that the wood seals in the bottom of the windows needed to be replace first. I tried and got "I speak no English". The quality of work is not the same as first group and shows. I was warned that you would not replace the mistake windows and would keep sending a different group of installers until one of them puts them in. AND YOU DID JUST THAT! I wished I had read reviews and searched your company before I had POWER HRG put my windows in. I also have never received a handle for the screen door of the patio which I was told would happen. This was not what I had signed up for and require it to be as professional installed as was completed the same as the first windows. I feel cheated and let down by your company and taken advantage of! I left a message to customer service by email was never contacted back. All I have received was the that service was completed and now you have to pay. if all was done on the first day, this would have been a 5 star rating."

"It was excellent! He has a great sense of humor that makes us feel comfortable."

"WARNING: DO NOT hire First Response Roofing and Construction. We hired them in 2021 to do extensive work on our home, including installing new windows and replacing vinyl siding. Today, my house is in worse shape than before they started their work and I am out over $25,000. My review is very limited due to the word count limitations by the site. Here are the key takeaways from our experience with First Response Roofing : 1. They fraudulently represented that they were licensed to perform the contracted for work on my home when they were not; 2. We didn't discover that they were unlicensed until it became clear that they were not qualified to peform the work they were paid to do. One example of their lack of qualifications is that during the installation of our new Pella windows, the workers were using such force to place the new windows in, the drywall inside my home cracked. I then noticed that the windows were installed with no window jams. I asked why they were using such force to cause cracks in the interior of my home and why there were no jams, and was given several, inconsistent explanations that made no sense. I required that they stop work on the home until the issue could be resolved. 3. As of 9/16/2022, the work remains unfinished. Since they stopped working, I have learned that they removed structual componenets surrounding a large window in the front of my home when taking out the old window. They installed the new window without replacing the structual components (headers) - even though THE CONTRACT EXPLCITLY REQUIRED THE INSTALLTION OF STRUCTURAL COMPONENTS WITH THE NEW WINDOW. In addition to the incomplete work, I have been advised that if the window isn't reinstalled with the structural compenets, the roof in that area of the home will begin to sag and eventually fall in. 4. The lien remains today, despite the fact that they know they broke the law in placing the lien (and performing the work on my home while unlicensed). In fact, THEIR ATTORNEY CALLED ME ABOUT THE OUTSTANDING BALANCE THEY CLAIMED I OWED FOR THE UNCOMPLETED WORK AND WHEN I TOLD HIM THEY WERE UNLICENSED, HE SAID HE WAS UNAWARE AND IF THAT WAS TRUE, I WOULDN'T HEAR FROM HIM AGAIN. I NEVER HEAD FROM HIM AGAIN!! THE ONLY WAY I CAN GET THE WORK DONE BY A LICENSED AND QUALIFIED CONTRACTOR IS TO PAY FOR THE ENTIRE JOB TO BE REDONE BECAUSE NO OTHER CONTRACT IS WILLING TO WORK FROM WHAT FIRST RESPONSE STARTED BECAUSE THEY DON'T WANT THE LIABILITY FROM FIRST RESPONSE'S WORK. To many pictures to post"