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"It's that time of the year! They are local (Kempner), like and follow their page. Native Heating and Air LLC truly impressed me with their exceptional service from start to finish. Melanie and her team provided flawless installation, competitive pricing, and a comprehensive maintenance plan. Despite receiving multiple estimates, Native stood out and won the bid with their expertise and dedication to customer satisfaction. Most importantly, there were no annoying sales pushes, which was a refreshing change and a big reason why I switched my former HVAC provider. Special thanks to James from the City of Copperas Cove - Municipal Government building inspector for his professionalism. Additionally, I must commend Josh, the owner of Native, for his act of kindness and honesty. He went above and beyond by pointing out a minor cosmetic defect in the unit that I hadn't noticed during inspection. He chose to do the right thing, which resulted in him replacing it with an intact unit from the distributor located out of town to ensure my satisfaction - all done the same day! For all your HVAC needs, choose Native Heating and Air! You will not be disappointed! Call them for any maintenance, repairs, replacements or new installations. I'm very happy!"

"Excellent customer service. Sam came to work on unit as an emergency situation for an elderly resident. He was kind, caring and professional as he repaired the unit. Highly recommend."

"Beware! not so honest. I had a air conditioner that would not start earlier this year and while he was here, I asked about having some general maintenance completed at the same time. I was told it could not be done at that time but the tech suggested that I purchase a maint. package that they would come out twice a year to do general maintenance on the units. He stated that they could do in a week or so, it turned out to be over 1-1/2 months for the 1st maintenance but I should clarify that it really isn't much maintenance but a opportunity to pay them to do a quote for additional work. In addition to this, one of our units was not operational arrived, before he would even move a finger I was required to sign a document for work in the amount of around $340 which ended up taking the technician 15 minutes to replace a blown fuse and loose wire, they charged $116.99 for the fuse (cost $0.1469). Not so honest, much different story from when I initially used them several years ago. "

"Kade installed ductwork when we decided to use an upward vent for our range instead of downdraft. The project was completed well."

"Very happy."

"I can not say enough positive about Chris and Chuck and O 2 KOOL!! Chuck came out in early January to look at my old Trane gas furnace .. he got it going with no trouble. Now today ... during our ice/snow armageddon it went out again. I called and Chris FaceTimed with me .. looked at what was up and talked me through how to relight the system myself. Good news .. I now have heat! I strongly recommend them to anyone who needs help with their heating and cooling system! They not only helped, but assured me .. a 60 yr old woman .. everything would be OK and safe. That is a VERY rare quality!"

"Very pleased with my experience and found they were competitive on pricing compared to other estimates."

"Got quotes fair price first was going to be extra because of all the leaves that needed to be picked up and extra trim leaves were never picked up, then next schedule date no show a week later they came by only did the back because they were running late and would come back the following week to do the front yard that never happened. When I called their office and explained this to the lady she stated she would talk to owner and would get back to me that never happened then a couple of weeks later one of their works knocked to see if I needed service I stated the above and said yes please he started to blow the leaves out front five minutes later they were gone and paid each time. I called their office and this time I spoked to the owner he stated the same as the lady before him and I got the same results no replies and now they avoid my calls."

"Great went just fine"

"Top hand! Hired Gavin to help me with fencing a large yard and he did a great job. Beautiful work, easy to get along with, highly recommend!"