
Home Elevator of Texas
Home Elevator of Texas
Home Elevator of Texas has an uncompromising commitment to service excellence. As one of Texas' most experienced independent elevator & lift contractors, we have the skill and knowledge to handle any project. We would like to think that our longevity can be attributed to a practice of treating each customer as our only customer.
"Contracted with Home Elevator of Texas to repair my residential elevator. They came out three weeks ago and got it up and running but couldn't get the lights on inside the elevator - citing poor design of having the fuse at a place that one repair person couldn't reach and that he would need a second person to assist with the final repair. I was to be on the schedule the next week and never heard from HET again. I called and was told that the repair person had an emergency and couldn't finish the repair (which i completely understood). I was told it would be the next week...never heard from HET again! I called and was told...we have you on the schedule for this Thursday (3 weeks after the initial repair). I took off from work but got a call today saying they couldn't find a repairman. I explained that I was already on the schedule and the scheduler told me "I don't know why they did that..." Very frustrated and upset at the overall lack of care and follow through for a company that seem to have many positive reviews. Use a different vendor for your services! Stay away!!!!"
RON P on December 2023
Home Elevator of Texas has an uncompromising commitment to service excellence. As one of Texas' most experienced independent elevator & lift contractors, we have the skill and knowledge to handle any project. We would like to think that our longevity can be attributed to a practice of treating each customer as our only customer.
"Contracted with Home Elevator of Texas to repair my residential elevator. They came out three weeks ago and got it up and running but couldn't get the lights on inside the elevator - citing poor design of having the fuse at a place that one repair person couldn't reach and that he would need a second person to assist with the final repair. I was to be on the schedule the next week and never heard from HET again. I called and was told that the repair person had an emergency and couldn't finish the repair (which i completely understood). I was told it would be the next week...never heard from HET again! I called and was told...we have you on the schedule for this Thursday (3 weeks after the initial repair). I took off from work but got a call today saying they couldn't find a repairman. I explained that I was already on the schedule and the scheduler told me "I don't know why they did that..." Very frustrated and upset at the overall lack of care and follow through for a company that seem to have many positive reviews. Use a different vendor for your services! Stay away!!!!"
RON P on December 2023










