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"He came and planted traps in the burrows. Came back and removed the trapped critters without need for me to be at home. So far after three years no sign of new invaders."

"We used Lloyd's at our last home for many years and they were always great. Moving into a new home, we requested a termite inspection after being here for six years, concerned that if there were termites, we would like to have them eradicated early before any damage occurred. Karissa at the office set us up with an appointment promptly and was very professional at each contact. Enter Michelle their inspector. If I could give her 10 stars it would still be too little. First, Michelle arrived early after first phoning us asking if that would be okay. She arrived looking very professional and was courteous, professional, personable and so knowledgeable about pest control. She explained the inspection process, asked if we knew of any problem areas and started her inspection. Thorough, even explained the double screening in the attic was a good extra preventive measure, wore gloves and left everything spotless. Walked out to her truck and it too was spotless, showing great pride in not only her, but also company vehicle appearance. Thankfully we are termite free, and I would use Lloyd anytime in the future we have pests or even concerns about pests. We just would ask they send Michelle the next time for sure."

"Great. Juaquin was awesome and very professional. He explained what to expect and delivered as promised. His Costner service was exceptional."

"Jonathan did a great job the first time out, so I hired him to make bi-monthly maintenance visits. He's friendly but professional, explains what he's doing, always on time. Great to work with."

"Bart showed up as scheduled and did a great job. Very friendly and knowledgeable."

Since 1921, Western Exterminator has been providing homeowners and business owners with customer service excellence and trusted pest control solutions.

"I was very pleased with their professionalism and courtesy. They were very responsive to all my questions and even scheduled an extra service call at my request prior to the fumigation to address some particular issues."

"It went rough, but we were both at fault. Had to say that first. But I am mostly satisfied. The outside sales person was on time for the walk through. He was nice and seemed knowledgeable. He had a lot of prior experience as a laborer before he became a sales rep. He was able to present his company and offer a quote on the spot. I agreed and gave him a deposit. Off we go. Right? Well, he based his quote on 700 square feet when it was actually 1100. That's why his price was low. You would think that I got a deal. But no. The labor crew only showed up with enough insulation for 700 SF. Not enough. So here is what we had to do. Introduce Jose. The lead man on the project. If it were not for him, it would have went south in a hurry. Turns out that Jose is a good person with a soul, and I am happy to "work with" a great person like Jose. APP is lucky to have him, and I hope they are taking good care of him. Just so you don't think I am fake, the "helper" that Jose had that day was worthless. Didn't want to work because he is a 20 year old kid who was out all night drinking and chasing girls (or boys), and was hung over. I did more 90% more work than he did (yes, I helped Jose. I have a good soul too). I let Jose vacuum out the old stuff, then I made him stop. He understood. Come back when you have 1100SF of insulation. Right? Before he took off, Jose up-sold me on insulating the bottom of my house (in between the floor joists under the sub floor)(under the house), applying a radiant barrier in the attic and switching from blown in cellulose with the pink panther batts. I ended up insulating under the house by myself. Nice. I communicated that to APP, but it got lost in translation. When the day arrived that Jose returned with 1100SF of material to finish the job, he showed up with two helpers. BTW, I had to request the APP office to please make sure Jose was who they sent to complete my job. Regardless of my implicit instructions that I subsequently made with the APP office, that I changed my mind and now want blown in cellulose again, and NO radiant barrier, Jose and crew still showed up with pink panther batts and radiant barrier. Whatever. The crew is there, lets get to work. The reason I only give them a B is because they installed the radian barrier wrong (in my opinion). I did research and radiant barrier should be one inch from the roof sheeting (plywood) if it's hot southern California. They stapled it to the 2x4 rafters so it's really 3-1/2 inches from the sheeting. Not sure if it is even radiating anything at this point. I think I just wasted a $1000. Even so, my neighbor asked me who did the job, and I ended up giving them the APP biz card, so I guess that was kind of a recommendation."

Steri-Clean Inc, is the parent company of HOARDERS.com. Steri-Clean operates in offices providing services to all of California. You may recognize our President and CEO, Cory Chalmers, as an expert cleaner on A&E's "Hoarders". Since 1995 Steri-Clean has helped thousands of hoarders not just clean their homes, but provided the tools to manage the hoarding behaviors and completely change their lives. Additional email - cchalmers@1800hoarders.com.