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"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"provider arrived on time and after brief explanation of what I wanted done, he went to work right away in replacing old water shut off valves.  Very professional, polite and made sure everything was cleaned-up.
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"After speaking with Kevin (CEO) about the merits of the One Water System, and my own online followup, I bit, and was scheduled for installation 5 days later. Juan, the installer was on time, courteous, self-effacing, humorous, knowledgable and highly skilled. He replaced the ugly functioning plumbing (piping) with a more contoured professional appearance. After the system instalation, function test, old water softener packed and area cleaned. I was given an outline of positives results to look for.  And, as of 2 weeks after installation, I am very pleased with results. Faucet run faster, wife says hair and skin feels better. Good professional results from beginning to end.
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"I had an issue with my garbage disposal and my faucet. My faucet has a long hose that pulls out. The guy actually couldn't figure out the hose, and it works worse than it did. The garbage disposal installation was fine, but as far as the faucet, it's wobbly. He couldn't get the hose to retract and extend. The sprayer where you can shift it between the stream and the spray that was working before he worked on it, and not working after he left. The garbage disposal looks great and everything works fine. He couldn't manage to reinstall a faucet on my kitchen sink. 

I knew that it wasn't going to take very long and had considered doing it myself. I had an issue with my arm and didn't want to exacerbate that. I though while he was down there disconnecting stuff, he could troubleshoot the hose getting stuck, and he couldn't. He tried to get me to pay $125 a piece to replace ankle stops, which turns the water on and off from the hoses for your hot and cold. He turned it, and it leaks a little dribble down and said it needed to be replaced. I knew what he was doing and he quotes me $250 to replace those and you can change them for under $10. They are the easiest things to do. I wasn't appreciating the professionalism with that. 

I didn't pay more than the Big Deal. It was only for two hours worth of work. I knew the installation of my garbage disposal wasn't going to cost more than $200. I made the arrangements before they came out, I didn't spring it on them. I notified them in advance what I needed to get done. 

The garbage disposal was an "A", but making something I had not working as well as it should even worse, and then trying to sell me something for an arm and a leg that wasn't really broken would've been an "F".

They were on time and notified me when they were on their way. They didn't take very long to complete the job. They left it clean. I think they should be able to troubleshoot a fairly new faucet. Anybody who's fairly handy could install something like that. They couldn't troubleshoot what was wrong with it and it wasn't technically broken. It was a fairly new product that got jammed, maybe by the way it was connected, may have tangled to the point that it just wasn't pulling out and going back smoothly. I think that would've been plumbing 101, first day on the job, that level of education. I would've expected any plumber to be able to solve that issue and they did not. I don't have a lot of good to say about that. I don't have a $500 faucet in there, but it wasn't a junk item, and had only been in there for about a year.

I don't think it's professional to try and rip off a customer. You won't build a customer base with that dishonesty. 

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"They did a good job, and we were pleased."

"I was not at home for about three weeks, and after returning, I found a drainage problem in my kitchen. I was quite anxious because this was my first time dealing with clogged sinks. I got a suggestion from my close friend, and according to their recommendation, I called for a hometown restoration in need of a plumber for the next day. A great technician came on the next day at the right time and started working with diligence. He was the friendliest, funniest, and the most hardworking guy I've ever met when looking for house repair services. He encountered difficulties with the pipes at first and was eventually able to remove the blockage. He also stopped for a while after repairing the issue to ensure that the dishwasher and waste disposal worked better. Cheaper price than the other plumbing companies, so highly recommended!"

"Andy at Rooter Hero Plumbing was fantastic! He came on time, cleared my drain and gave me a good price. I highly recommend their services and will be highly them again for more work in the future!"

"Working with Danny was a great pleasure.  He and his team just completed a great job with the popcorn removal of my recently purchased 2066 square foot house.  Between his detailed, very easy to understand price estimates, his consistently helpful, professionally pleasant demeanor , true work ethic and pride that he takes in the results, finding him and his team has been a true blessing.  
The ceilings look great!!
The painter that is doing the walls (would have used Danny's team but they were already booked solid) commented on how "wow, this took twenty years off of the house" -- he had seen it with the popcorn initially.  This painter also does popcorn removal; and, was clearly impressed  with Danny and his team's work.  
I'm also amazed at how fast the work was done.  I'm on a tight move in schedule; and, Danny and his team completed the job in two days as promised.  They are extremely organized and clean too...no trace of popcorn or anything else after they were done.
Once again, I highly recommend Danny and his team and plan to get estimates from him for future remodeling projects we have in mind for our new home.
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"They did a good job of removing debris from my gutters.
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This was a special order faucet from Delta purchased about 10 years ago.  I did not locate a model number and therefore, I need to replace the faucet.  Haven't had the money to replace it yet so I haven't called them back to do the work.  I may just have a new one installed by Lowe's since that is where I will purchase the new one.  Assume they will have the appropriate tool.
This provider was very prompt and responsive.  The original person couldn't come, so they called and explained and then sent someone else.
However, I was a bit dismayed that the plumber showed up without a tool that would take apart the faucet.  It was special order, but it's a standard Delta that is fairly commong these days.

ri
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