Get matched with top tile, stone, marble clean, grout, polish and maintain service pros in Saugus, CA

"Very thankful to have old tiles and grout cleaned and repaired"

"George laid out what needed to be done and how he'd do it when he came to bid the work and was also willing to complete some of the half-finished work done by a previous, unexperienced contractor. He didn't try to creep the scope during the course of the work and understood our financial constraints. When we found the need to make a few changes, we negotiated a fair price for a few small add-ons. When the wall repair was much more involved than initially estimated, he brought it up but didn't demand reimbursement. I offered compensation based on what we agreed was fair but didn't feel pressured. They did a good job cleaning up after themselves given how messy leveling floors, cutting tile, and grouting seem to be. My only suggestion would be to work with George on every detail beforehand as I had made some assumptions about aesthetics that may not have been particularly conventional but hadn't communicated them to George. Showing images of how you'd want something to look when it's done will go far in insuring you get what you're after. That having been said I was given some good advice from Felipe on what the height of the kitchen backsplashes should be in our particular case, and from George on which grout would be best suited for our floors and have no regrets having followed those suggestions. In our case, we supplied most of the materials as per George's recommendations. If you want your project to move as quickly as possible, I'd suggest making a list with George of what materials you'll need, what you'll be picking up and what he'll be picking up, and having everything ready on the first day because they waste no time in getting the work done. In short, both George and his colleague, Felipe, work very efficiently with a high level of craftsmanship and I'll hire them again the next time I need tile work done."

"Kris was extremely responsive and came to give me an estimate within 24 hours and scheduled his guys to start a two day job (lots of square footage) within the next couple of days... I am blown away by how gorgeous my floors look! This is not the first time that I have had my stone floors cleaned and polished, and I was pleased with the previous contractor and had planned to use him again, but going forward, this is my "go to" company.... The areas that they have finished were water-stained and had some damage... THEY LOOK LIKE NEW!!!! Considering that some of my high traffic areas were pretty bad, the floors look FABULOUS!!! The workers were extremely professional and I am so appreciative that they were able to fit me in within the week's timeframe that I required. I was having a dinner party this past weekend, and got more than one comment about how great the floors looked. If you are torn about which company to use, I feel confident in saying that you will get quality work done without time wasted with these guys."

"Ken and Hugo are fantastic! We have had them remodel our kitchen and two bathrooms, one being the master. Both bathrooms were complete demolition and remodel, and one needed to reroute the existing plumbing. All three remodels turned out amazing! Their tile and granite work are superb. They guided us along on all three projects, offering suggestions and pointing us to the right vendors to get our materials, all of whom made this overwhelmed couple feel very comfortable, and helped with the designs. We are so happy with the results and feel very fortunate to have found them."

"Enner and his team were wonderful. Under difficult circumstances due to my condo buildings strict rules Enner managed to get my job done under that had a tight deadline as I wanted the work done before I moved in to my condo. He picked up the tile I had purchased from the store and set to work removing the carpet and installing the tile in my bedrooms and closets. Because my condo is in an older building we discovered that the floor was far from flat. The guys made sure to level my floor whilst laying the tile. Enner and his guys were conscientious, hard workers and kept everything neat and clean. If Enner was unsure of anything he always phoned me to make sure he was on the right path as I was out of state when he started the job. His tile work is stunning and I couldn't be happier. Thanks Enner and the team at Universal Marble, Tile and Granite."

"The project manager, Tom Cohen, was so helpful from our first meeting. He was knowledgeable about the windows and explained the differences so I could make the best choice for the money I had to spend. The windows were replaced and I'm happy with my beautiful new sliding door. The work was done quickly and my home was left in great condition. I had no clean up to do after the workers finished. Tom helped me process all the paperwork and arranged for financing , also very helpful. I would use this company again and I would ask to work with Tom Cohen. I trust him to help with future projects."

"Excellent I was quoted three weeks and it was completed in three weeks. Workers were clean, exceptionally neat, and showed up every day on time. This company is outstanding."

"This man is a complete professional . Highly recommend his work. Punctual , tidy everything he said in estimate was covered Plus . Do yourself favor , if your marble damaged or etched in kitchen or bath ... hire this man. Reasonable and just meticulous work. I'm a. Perfectionist and this man did not disappoint. Wish all vendors on Angie's list were this good...."

"My experience with them was good - Barbara was a very friendly customer service agent, and I was actually going to use another company before I talked to her. She swayed me to BNS.
The installation went well - they showed up on time, and my granite looks AMAZING! Truly. My kitchen was oddly-shaped, and they made everything look great even with the oddball measurements.
The only reason I gave them a "B" for quality is because once they left, I did notice some of my plumbing parts were broken, some sealer gunk was stuck in my carpet, and they took my old sink with parts attached that I had to re-purchase. When contacted the company, they were very responsive, and even wrote me a check for the parts I had to buy. I did appreciate that.
Overall, I thought they were a good company, and I would use them again."

"We had a major remodeling of our primary and guest bathroom, walk-in closet, fireplace, and laundry area. We are glad to say they thrilled us about the results, now we feel like we live in a luxurious hotel every day! The good thing about working with Best Builders Group is that they have plenty of resources, and they have experts in different areas. We asked for a lot of changes and they always try very hard to accomplish them even though some of them were hard tasks. The team is very professional and what’s more important is that they are always patient in communication. We want to thank Zohar and all the team members who took good care of the house! We really appreciate their positive attitudes and energies towards work, and we feel very safe to see them working in our house. Not only did they take care of the project professionally, but they also helped with a lot of miscellaneous work such as helping deliver orders from local vendors and meeting with other vendors on making work smoother, which we truly appreciate!"