Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Scales Mound, IL

"I MUST give a shout out to the ENTIRE staff that I have come into contact with at MidAmerica Basement (Davenport, IA)!! From the welcome packet to the final product! Every person at MidAmerica Basement (Davenport, IA) has played a part at putting all of my concerns to rest. Even the ladies who answered my calls were the epitome of amazing customer service!! The crew working on the basement waterproofing project at my home were VERY professional- knowledgeable- polite-and welcoming. I was able to walk around and view from time to time without feeling intrusive. Every question was answered and explained throughly. Thank you Mr. â Seal the Dealâ Chris; Mr. â Satisfaction Guaranteedâ Sam; Mr. â Get er Doneâ Guy Mr. â Just Amazingâ Jason and Mr. â Always Amiable & Amusingâ Alex. I just want to say I TRULY appreciate you all!!! Everything I asked for was 100% DELIVERED! Keep up the amazing work!!"

"I did not hire them but may do so if am unable to get Cincinnati Basement Waterproofing to perform warranty work. Rep was very professional, gave good recommendations and pricing."

"He did a great job. I would call him back."

"He was awesome.  He called back, but he was working in Reed field, North Carolina and he could not get to us for a couple of days.  By the time, he got to us we had already gotten the other estimates, and we were pleased with him.  Hampton guy was great.  He was really quick to get back to us, but he had other projects that he had already lined up.  The experience was very satisfactory.  He was very courteous, and prompt.  He was very honest in saying that he cannot get to us, and if we needed to have this work done now, then we need to have to get somebody else.  I appreciated that."

We pride our company on reliability, great communication,\nintegrity, and quality work. We are experts in our trade and will do our best\nto keep you as educated as we can on your particular task or project. We look\nforward to earning your business!\n

"I was refereed to this company through my home owners insurance.  I paid him on the 7th with a 2500.00 check as a deposit.  on the 13th after he had repeatedly been over he kept on "forgetting" to bring the contract. I drew one up on my legal pad and had him sign it so I do have an agreement.  In the contract was removal and haul away of debris and old shower stall, mold treatment, application of Dry Lock on walls, Instillation of new larger sump pump and tank, and instillation of new drain around the edge of the basement all to be completed on or before July 15, 2011.

The mold treatment and application of dry lock went well.  Now every time the new sump pump kicks on water shoots out of the bathroom sink upstairs.  When the workers started to install the new drain in the basement floor they could not saw through the concrete.  They even tried to use a jack hammer in one corner.  Now there is worse leakage where they were able to score the floor and the corner where they jack hammered has a constant puddle. 

He informed us that they could not install the drain in the basement and could not fix the issue with the sump pump.  The job was "completed" on the 19th. I asked for Mr. Fowler to pay to have a plumber install a working drain and fix the sump pump.  He told me he could not but he could refund me $300.00 of what I had already paid. 

The only reason that we were going to have the drain installed was because he told us the mold would just keep on comping back, and that he would be able to do the total job.  The job is not completed, there is debris in the front yard, and the cleanup in the basement was incomplete.

I feel that because we are elderly we have been taken advantage of and we do not want others to go through the same experience.  I feel frustrated with myself for not thoroughly researching this company before the work was started.

He did just recently come by my home and refunded $1000 of the $2500 that I paid him initially.  I appreciate the attempt on his part to make a settlement for the work."

First Line Construction &Roofi is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.