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"Great service and good work!"

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Very professional and very high quality."

"The person they sent did an excellent job repairing my drywall in the garage and was very accommodating with my minor request for a thorough wall clean-up."

"This was our second time using Diaz for our painting and home renovations. Once again he and his team did an amazing job. For this job, we had Diaz paint our hallway and master, redo our stairs and stair railing, re-finish and stain the hardwood floors, remove old baseboard heaters, and do a complete renovation of our upstairs bathroom (new paint, new floors, new vanity, new toilet, new lighting, new exhaust fan, etc.). He also helped haul out old furniture, removed an old (non-functional) oil gas tank from the basement, and replaced a broken storm door. One of the great things about working with Diaz is that the answer is always yes. His team is more than just painters - he has skilled craftsmen, workers with expertise in plumbing and electric, and everything else. There is no need to deal with anyone else. If you need something done in (or around) your house Diaz either can do it or has a guy. After contacting Diaz, he came right out for a free estimate. He listened carefully to what we wanted but also made a number of important suggestions to improve the results. Each day his team was hard at work - they were trustworthy and courteous, and cleaned up perfectly each day. Diaz goes the extra mile to make things convenient - including hauling away trash/junk, recommending a local showroom, and picking up materials that we had ordered for the job. As with any major project, there were a few bumps in the road. But Diaz worked through the curveballs with good communication. They finished on-time and on budget, and the results were perfect. If you’re looking for versatility, reliability, attention to detail, and overall excellence, then Diaz is your man ."

"Great customer service. Transparency and time management was the key, and he delivered it. He advised me on using quality products which I appreciate. Will definitely recommend "

"They were responsive and professional. I'm happy with the result."

"I wish I could give ten stars. Came home from Christmas to a literal waterfall in my house. Steven and his crew were absolutely the best team I could have asked for. Understanding, communicative, empathetic and on top of all that, the quality of their work is EXCELLENT. My entire first floor was taken down to studs and rebuilt and it's better than it was before the disaster."

"After consulting with several companies, I decided to hire ESM Construction LLC for the remodeling of my one-bedroom condo. Their pricing was competitive, and Edgar displayed a wealth of knowledge. He was also exceptionally responsive, addressing all my questions promptly. The crew arrived on schedule, and they were both friendly and professional. They completely transformed the condo, installing brand new flooring, ceilings, paint, a bathroom, kitchen, and appliances. I never felt rushed, and every aspect of the project was completed in a timely manner. Edgar and his team were attentive and patient, never once saying, "No, we won't do that!" Finding honest and reliable contractors can be challenging these days. We interviewed several contractors with five-star ratings, but many seemed overpriced, like quoting $5K for cabinets that only cost $3K depending on kitchen size. Some of the five-star contractors even came off as somewhat arrogant due to their reviews, which raised concerns about potential issues. If you spot even one negative review, take it seriously; we’ve paid a steep price for ignoring such warnings in the past. Edgar's team even rectified mistakes made by previous contractors. From the moment we spoke with Edgar, we recognized his down-to-earth demeanor and extensive expertise in his field. We are thoroughly satisfied with our decision to go with ESM Construction LLC and wholeheartedly recommend this company."

"Great job, no problems"