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"So very sad after YEARS of loyal service... sadly it has come to an end. I told Monica about my heat error 2 weeks ago, and the pump would only work intermittently after Johnnie installed it. Johnny came out today after repeated calls. I was busy on the phone.. he told me he was replacing the pump.. and then he said I was good to go.. said goodbye to LOLA my dog. Johnnie is very friendly. He shows up on time.. very important. As for the SUPERVISOR who answered tonight.. when the same heater error is on.. told me to get a new HEATER.. then proceeded to tell me to get a new HOTTUB. He also told me to buy a better HOT TUB.. I am sure that MASTER SPA will be glad to hear that. I have been a customer for 20-plus years. I have never called anywhere else. If I need a heater.. then let me know that at the appointment.. not on the phone 6 hours later, after Johnnie says you all set. The man on the phone acted as though he had been here.. NOOOO.. he had not. I told him that.. that I knew exactly who Johnnie was.. and that Johnnie rather liked my DOG. He told me that was not true.. he hated my DOG. I never write a negative review without trying to resolve the matter first. The supervisor would not give me the owner's phone number when I requested it. I think the supervisor needs some training in how to ONE.. Sell repairs.. TWO.. not to bash the very reason you're in business.. MASTER SPA has great reviews and is by far not a CHEAP hot tub. Was it worth it ?? I really would prefer you fix my hot tub. Even if it is at my expense.. that is for me to decide.. not the supervisor. If this is what it takes to get someone's attention. I asked for an owner's phone number.. this sad that it came to this. A simple apology might have made this situation a whole lot better."

"When we built our pool we didn't know where to turn for a pool service. Thank goodness I found Aqua Premier Pool Services! They do the best job with our pool and keep it very clean. Their customer service is the best as well! I definitely recommend this company and they earned the 5 star review from us."

"Great job!!! It was done in a timely manner and the attention to detail was excellent!"

"Team did not know what they were doing, always confused. Starz overquoted and underperformed. They used nails instead of screws, causing deep holes, missing nails, loose ends, cheap, splintered wood, and deck was 50 inches tall, requested 52. There were various cuts in the wood, wood splitting, a piece of wood loose where they cut the post hole and didn't secure it to the deck. For the pool, they used regular sand, not compaction sand. The bottom of the pool is bumpy. They put the pool coves behind the uprights holding the frame firm. They had to take the pool apart to take out the coves and put back the uprights. The first time they installed the pool, it was 2 inches higher than the deck. They broke down the pool and removed sand on one side to meet up with the deck. The pool is lopsided and water is 6 inches deeper on one side. I had to pay an additional $300 for them to reinstall. The second time they installed the pool, it still did not flush with the deck. I have to redo it all."

"Working with Tom Ruddell was great. He was knowledgeable in his craft, timely, and most importantly, honest about balancing our needs versus wants to maximize our modest budget. I would definitely consult him again about future projects. Thanks, Tom!"

"With the guidance of Z&Z we were able to totally update our pool, cool deck, and equipment. Ozzie and his team of professional installers worked hard to move the project along. Some spring showers caused delays but we were always kept informed. The work area was kept clean. The first order of business was to repair a leak at the skimmer. Once that was done, Z&Z prepped the pool for replacing the old waterline tile and replastering. We were provided with a number of plaster options and encouraged to consider add-ins that we didn't know existed. The results are amazing! The coping is gorgeous travertine that will be sealed with a gloss finish to show off its texture and colors. The cool deck was updated and a lingering problem from the original pool construction (the electrical line from the light was placed above the deck but once hidden by a diving board removed long ago) was addressed. We can't wait for swim season! Pricing was transparent and fair. We recommend Z&Z to anyone looking for a solid company that provides great service."

"We hired Kingwood Pressure washing to clean our driveway, entryway, and our back patio and they made it look like it was new again! If I ever need anything pressure washed these are my go-to guys. Showed up when they said they would!"

"Great experience. Had my pool pump and filter replaced. Very knowledgeable and gave me options to consider without sounding like a snake oil salesman. Good communication and punctual. The variable speed pump and filter system were installed in Jan 2018 and have been functioning perfectly since (knock on wood)."

"Paid $75 Deductible through American Homeshield to sub contract Me.Rooter Plumbing Scam: Martin, with Mr. Rooter arrived & used a camera underneath the home to try & diagnose the leak issue in the laundry room. He didn't do anything else to figure out the cause of the leak. His repair quote was for $8,500 & when he was told that seemed high for the repair, he said the best he could do it for was $6,500. He immediately referred a water damage company to access the damage at no charge. That company said water damage was $2,200. We called another reputable plumber to get a second opinion & they immediately identified a cracked pipe in the P Trap and repaired all for $201. They also stated there was no major water damage. MR. Rooter conducted unethical business practices & provided fraudulent information"