Get matched with top tankless water heater installers in Smithtown, NY

"Job was done right and quick "

"Elite Piping Solutions is an amazing company. I wish I could give them a 6-star rating because they are truly exceptional! They were prompt, courteous, and efficient at every step of the process. They followed up on my query within a couple of hours, came to inspect exactly on the dot, did the research to get me the top-of-the-line replacement, and gave me a very competitive estimate. I independently verified the details, and everything was correct and accurate. The crew came when promised, did the installation well within the estimated time and left the place spotless. Not only that, but they also carefully took out parts of the system that could be re-used, neatly packaged, and left them in the basement for me. Other estimates I got were much higher, including extra charges for coming within a day. Another company would not or could not replace my system (which is top of the line) and added additional charges for "adjustments'! This company is the best! "

"Didn't show up on day scheduled, failed to call. Replaced ~$100 part in about a half hour. Charge was $595"

"Fast response, pleasant & knowledgeable. Will definitely call again for any plumbing or hearing problem. Very reasonable prices"

"This was the worst experience i have ever had with a company. They came and damaged my house and kept us without AC for days. They admitted to the extensive damage and went weeks before attempting to repair it. The services were never fully completed and they were paid over 90% of the job. I disputed the last 10% and provided overwhelming evidence of their negligence. And after a year their last ditch effort was to send collections letters. Don't walk, RUN from this company. I will provide pics and my my experience to anyone who is planning on using this company. Used to be family owned and was amazing. Second they sold it went downhill fast."

"I called Varsity on a Sunday night when I realized I had no hot water . It was the day we had the snow storm. The next morning Sean arrived to access the issue with my very old hot water heater. He was extremely knowledgeable and gave me my options. Within a short time Jake and Anthony joined and my new water heater was installed and working. No mess , no stress. They were amazing. Sean even shoveled the skirt of my driveway when the plows came and blocked me in as I was trying to get to work. This team went above and beyond to help any way they could. My utility room look clean and the work done right. I highly recommend Varsity. I feel comfortable knowing the technicians had the right training and were really nice guys to deal with. Thanks to Erica for taking my call so late and to Christine for getting the men out so quickly the next morning. They kept me informed every step of the way. I appreciated that. "

"They installed a minisplit cooling system, with 3 exchanges June 2021. Since then it is not operating the way it should. In my bedroom with the door closed at night on cool at 70 degrees the humidity goes up to 80%. I wake up uncomfortable, change it from cool to dry mode. The humidity will go down into the 50% range but the temperature drops down to 62 or less! So in cool or dry mode I can't get a good nights sleep! They come and look at it and tell me everything is fine. I'm going to buy a window air conditioner tomorrow which seems insane because i spent $10,000 on this minisplit AC system!"

"No paperwork... no change for cash repair...still waiting for a receipt4 days laater. Repair was somewhat unsatisfactory. I had to finish the repair myself as repairman lacked experience or care to properly install flush mechanism."

"We had an emergency after a power surge that fried our furnace. Varsity was at our home first thing in the morning. Ralph went through a thorough diagnostic process with us, went over all of our options with prices, and we ultimately replaced our entire unit. The work was done efficiently within hours. No mess to clean up afterwards, and the techs at Varsity returned our home to the safe, warm environment we needed in preparation for a large winter storm. The techs took proper precautions when entering our home, even going so far as to wearing shoe coverings to protect our floors. The service manager communicated the entire process with us before it was happening, keeping us informed every step of the way. The employees at Varsity treated our family like their family. They made our urgency their priority. Every employee we spoke with was kind, respectful, and thoroughly educated on the situation, even the customer service representatives. This company will continue to serve us through the years. They’ve earned our trust from day one."

"These guys are fabulous! They arrived on time, took the time to troubleshoot the problem, worked professionally, courteously and neatly! Kept me informed throughout the entire process and quickly got me a new water heater installed in less than 3 hours at half the price, half the time and zero problems my friend had 2 months ago! I will sing their praises and will refer them forever! They left me 100% satisfied with their clean up and efficiency! Do not hesitate to use them, they are wonderful!!!"