
Serving Somers Point, NJ and surrounding areas
Approved (Corporate)
In business since 2001
Emergency services offered
Credit card accepted
"I switched to Clay's last Fall, after I got frustrated with the largest HVAC contractor in our area. I could not be happier. After 27 years of home ownership, Clay's is the nicest, most responsive and highest quality HVAC contractor I have ever used. In the course of two service calls from me (my first two, so I was a total stranger for the first one) they have really impressed me. After the first repair, I thought maybe it was a fluke, but they just did it again! Here are my observations:
1. They are friendly when you call. They seem glad you called. Even when it was my first call.
2. They schedule a service call quickly.
3. The service tech shows up when they promised, or before.
4. The service tech is friendly. He seems glad to be there to help.
5. He does the work when they said, which is usually right away. If it has to be rescheduled, the tech tells you why, and he seems kind of apologetic.
6. The service tech is skilled; he does not have to show up with an apprentice or other helpers unless they are needed.
7. The service tech does great work; every fix has been perfect.
8. They do not try to exaggerate the problem, and they don't try to up-sell you "repairs" that you don't need.
9. They clean up the mess when they're done.
10. They bill you a fair price for the work.
I know I sound like a commercial for these guys, or a shill for the owners, but I'm not -- that's really the way I feel. These guys are just the best, and their service techs seem to be as nice as the people you talk to in the office. I can usually find something to complain about, but Clay's has impressed me twice now, and they deserve a shout-out. I am totally satisfied.
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