Get matched with top basement drainage channels installers in South Hero, VT

"Paul Swann evaluated our foundation problem and referred us to an engineer who provided a detailed repair plan. Unfortunately, the nature and scope of the proposed repair plan was outside the parameters of what Northern Basement System's themselves could provide. We appreciated their honesty and have been looking for a contractor to take on the project."

"Northern Basement Systems got in touch with me first."

"We were very pleased with the work he did. I would recommend him to mother people. He communicated with us very well and we knew when and where he was at all times."

"The work itself, the actual basement waterproofing appears to be working but our flood season hasn't come yet so, I'm reserving judgement. But, the way the work was done was a problem and the initial way that they got with the problem wasn't satisfactory. Eventually, months after work I did get some resolution but is wasn't a smooth transaction. We moved some of the finished portions of the basement to do their work and the way that that was handled was very sloppy and rushed, and very expensive to repair. And then, when the initial point of having somebody come and look at all my questions, it was not the owner, it was his foreman and it was not dealt within a professional manner. After 2 contacts, tried to explain what the problems were and has offered that they have an annual service to make sure that everything is working and there's a fee for that, though he offered 2 years of that with no cost, so that was a nice gesture. He tried to make up for the problems but like I said, there were problems."

"Superb. They're excellent all around. Easy to work with."

"once the work was completed the drain worked fine. but it was a real pain to get them to appear at home. firstly, the original appointed time was not kept because plumber forgot. a new time was set but he did not appear. then he said he would send someone else. we waited again for the new plumber to come. we waited for quite some time before someone finally appeared. i can understand that these people could be very busy, but a little courtesy and respect for our time would have been appreciated. a phone call is so easy make to update us on ETA. it was a good thing there was someone at home to let them in. after he had assessed what needed to be done, he said he would be back the next day at an appointed hour. he did come back the following day as he had said and completed the job."

"Great wet for my wet bar and spare bathroom"

"Richie was very friendly and eager to please. I was surprised that he did not seem to have equipment to tow away the tree branch, once he hauled it to the requested area. In his defense, he told me the cheapest way to deal with the tree was to just sever it and haul it aside, rather than cutting it up into small pieces, and I consented. To his credit, he plowed my driveway and part of he road near my driveway. He was delayed in getting to my home as quickly as I would have liked due to an accident en route. I think for the money he charged it was a good value."

"Green Mountain Basement solutions were great about stopping the leaks in my basement by installing drains and a subpump and so far no leaking to report but they left a huge mess behind them and damage done to my walls and the new concrete covering that they put over the drains was done sloppy and uneven. If it were my company I would have taken the time to clean behind me and I would have left the home the way it was when I entered as much as possible. They were in a rush to move to the next job so the quality of their work was lacking. I felt like it was a rush job."

"Top notch customer service, reasonable pricing, and I would highly recommend them!"