Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Southern Pines, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"Tar Heel Basement Systems has done both a foundation stabilization and then a year later, crawl space encapsulation. The James, James, Jeffery and Terell team were definitely the A-Team. They were all great to work with, pleasant, efficient, and hard-working, and went above and beyond in the quality of their work and attention to detail. Thank You 'A' Team!!"

"Totally outpaced and out-performed competitors. Provided an excellent assessment, gave a variety of options with clear pricing and did EXCELLENT work! Dustin took time to discuss things in person and even identified incorrect or dishonest repair requests and pricing from previous inspections. I am extremely satisfied and recommend them to everyone."

"We decided to go with 58 Foundations for our basement waterproofing because of the warranty and the ability to finance our project. The salesperson was very knowledgeable and answered all our questions so that we could make an informed decision. The crew on site worked quickly and efficiently. Very happy with the service."

"I would recommend Bobby for any basement or drainage problems. His team was quick professional and clean."

"John did a full crawl space encapsulation. He used the highest quality materials and performed 100% of the work himself. He removed all of our old insulation that was contaminated with mold and mildew. He treated our entire crawl space to remove all of the mold and mildew, and made it clean and safe again. HEâ  STHE BEST! Highly recommend!!!"

We pride our company on reliability, great communication,\nintegrity, and quality work. We are experts in our trade and will do our best\nto keep you as educated as we can on your particular task or project. We look\nforward to earning your business!\n\n

"Positive experience.....complicated case with many challenges."

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update: they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I did not and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."