Get matched with top chimney cap installers and replacers in Southport, NC

"I purchased a special deal through Angieslist, $99 for chimney sweep and $200 dollar worth of masonry/Chimney repair. The crew arrived on time and were very polite. When I showed them the woodburning stove insert they both seemed confused by it, they said they weren't familiar with inserts and weren't really sure how it worked. They cleaned it out but were not able to look in the chimney because of the way it was set up. One of the gentleman told me its fine to use as long as smoke doesn't start to come in the house. Obviously. I was under the impression that people that bill themselves as chimney sweeps would be able to figure out how to check out the actual chimney.
Our house has another chimney in the rear that is not in use. There are gaps in the brick where the mortar has fallen out. I figured I'd use the $200 credit towards having them pointed. The gentleman went up on the roof and inspected the chimney. He said the chimney needed to be capped, rain was getting in and that was causing the erosion. Makes sense, during my home inspection the previous year we were told to have it done somewhere down the line. He said he would cap the chimney and seal the concrete around the chimney on the roof for an additional $200. He said there was no need to point the brickwork once the chimney is capped. The guys went on the roof for maybe 15 minutes and installed the cap and I guess seal something or other. I don't have a 40' ladder to get on the roof and actually see what they did but it couldn't have been much as they were only up there a few minutes and I didn't see them carry up any concrete. I suspect they probably used mortar sealant caulk which is fine but doesn't really equate to the price charged. My main gripe is that I paid $500 (99, 200 credit, 200 at time of service) for them to vacuum my fireplace insert and install a cap (found on home depot.com for $80) on the chimney. I get the feeling that when you buy this $99 deal they not really honoring the $200 credit. I'm no expert on this sort of thing but I don't think the work that was performed was anywhere near $500 worth. I also got the feeling they were in a bit of a hurry and that's part of the reason they didn't want to do the pointing work. 
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"They replaced the entire roof in one day! And cleaned up well."

"It went great, and we hired them to perform additional maintenance for our chimney as well as others in our building. Everyone was very pleased with the service, warranty, and price.
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"Hamilton was very professional from the first phone call to schedule the estimate to completing the work. The roof replacement was reasonably priced and completed in a timely manner. The workers did a great job and cleaned up the space in which they worked. I will use again for other services and recommend to others."

"Great. The crew arrived on time, did an excellent job and did a good clean up afterward."

The Chimney Doctor is a family owned and operated business for over the past 15 years. We specialize in the cleaning and repair of wood burning fireplaces, gas logs, chimney caps, and dryer vents for residential and commercial properties. Over the past 15 years; our honesty, dependability, experience, and “word of mouth” has earned us a profound reputation in providing our customers with the best service offered in this line of work. We take pride in our work and put 110% into every job we are called upon; no matter how big or small the job may be. There is one thing we don’t stand for when it comes to doing business with any of our current or future customers; that one thing is doing “bad business”! To eliminate the possibility of unsatisfied work, we stick to running our business from within the family. We want to make sure our customers are fully satisfied with our work prior to leaving the job. Although our main office is based out of Shallotte, North Carolina; we have recently expanded our services to the residents of South Carolina. We look forward to doing business with you. North Carolina Main Office, 910.755.5150