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"Excellent job. Good customer service and fair price. New HVAC still working well."

"I found Landen Heating and Cooling about 15 years ago. Jason installed a heat pump and replaced my gas pack. They understand customer service. I too have a small tax practice and I understand the power of treating customers with respect. I highly recommend Jason Landen Heating and Cooling. They are prompt, professional and friendly. "Customer service is your best friend. So if you need need an HVAC company call Jason Landen. This company still does business the old fashioned way- they APPRECIATE their customers and will go the extra mile to solve their problems. This is a family business and I have never had a bad experience with company."

"Very professional. Completed assignment in a timely and efficient matter. Great quality as well."

"Great communication from the company and the technicians about when they were arriving, etc., and they could even be tracked on an app. The team that dealt with the removal and installation were very professional and did a great job in keeping us informed about progress. "

"The APR21 initial HVAC installation was successful, and the heat pump worked fine during the cooler months. However, when summer arrived the condenser unit in the basement leaked, and the water damaged the basement carpet. The dominion service man discovered that the air filter (20x16) had NOT been installed during the initial HVAC installation, and based on his many years of experience that caused the overflow. Dominion still charged me for the visit, claiming that the new drain was clogged Mind you, this was an entirely new HVAC installation, and a clogged drain after 8 weeks of AC operation is not likely - except when the filter is not installed. This was my experience with Dominion Service Company."

"He was one time, up front about costs and honest."

"It went very well. Took a bit longer than expected. Only because someone took his puller, but he pushed through and got it done. What was really nice is that even though a mix up occurred and the unit didn't get registered after it was installed as this was new construction with a custom builder. Dolan honored their 10 year contract."

"ZERO STARS!! Had a "plumber" from Call Dad to fix a blocked toilet. Had to call someone from Columbia since apparently, they don't have plumbers in Charlotte (WTH?) even though they claim to have local plumbers. Guy charged me over $400 and told me they had to call another company to actually fix the problem. This company was also out of Columbia and didn't serve Charlotte. Plumber said he couldn't do anything and I had to call another plumber but did not offer any refund. Called another plumber and he fixed for a little over $100. Call Dad lost another customer! Looking at other reviews here, I'm not the only one. From Invoice: "Once toilet was pulled I snaked the toilet to ensure it wasn't lodged in P-Trap. Attempted to reach 1 Tom plumbing where I was informed by Carly that they don't service the residents zip code area. A main drain line company will need to asses further. " Spoke with the homeowners and informed them t"

We take great pride in our 30 years of experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.