Get matched with top sump pump repair or replacers in Springville, NY

"Very quick and professional"

"Andrew performed an outstanding job on short notice. What was first thought of a leaking pipe, the root cause turned out to be the orientation of the piping was opposite of what it should be (angled upward instead of angled downward). Repairing this with the correct orientation fixed the issued. Identifying this and explaining the problem showed Andrew's plumbing expertise. I couldn't be happier with the repair that was performed. "

"Terrible, technician left and I still had a leaky sink. Said that I would have to make another appt. “Bullied” me into getting a $800.00 garbage disposal two months prior to avoid pipes clogging, two months later, same clogging !!! Technician went in my basement and told me I needed a new sump pump. Cellino is trying to get as much money from me as they can, without finishing their repair work. Never again. Horrible customer service and technicians have absolutely no idea what they are doing."

"Yes he got it done right "

"Responded quickly"

"as advertised"

"Hertel H&P never disappoints. Whether it's a long term plan, or a last minute emergency, they are experienced and solution oriented. Highly recommended!"

"It was not bad. They were a little bit pricey. They were very professional."

"Due to a rapid thawing, our home's sump pump started to fail and couldn't pump water faster than it was coming in from the drain tile. I came home from work to find a huge puddle of water in the area where the pump was situated, about 1/2" deep. The pump itself was working, but barely. After spending an hour bucketing water out of the pump well, I gave Frank's Basement Systems a call at around 7:45pm. One of their guys, Shane, was at my house within 20 minutes. He did a perimeter check outside the house and confirmed water was being pumped out, but the flow was minimal. He disconnected the pump from the piping, pulled it out, and I got a view of how corroded the old pump was, and it was chock full of debris and rocks. He cleaned the rocks from the pump and reinstalled to see if that would help the situation - it didn't. By this point, I was fully prepared to invest in a new pump, and he kindly provided me with the inventory he had available. Upon deciding which pump to go with, he went to his truck, drew up the paperwork that I signed, and he was able to install the new pump within half an hour. In addition to the pump, he redid the piping exiting the house and added a quiet check valve. Finally, he provided me with an estimate for a backup pump, at my request. Besides the great and thorough work, Shane was friendly, kind and honest. He did his due diligence in first attempting to repair the old sump before advising installation of a new model. He wore plastic booties over his shoes, wore a face mask the entire time and maintained proper social distancing. I've worked with Frank's at my previous house and am glad to have worked with them on the sump for my current house. I hope I won't need any work in the near future, but if I do, I'll continue to go with Frank's."

"I have been using them for years and I used to go through Richard. They always stood behind their work. Richard has retired and the new guy is Bob. He has given an attitude with me asking them to come back out to fix the toilet they had installed. It was crooked and I wanted him to redo it. Bob kept talking over me and would not let me get a word in. I moved on to talk to the owner who had Bob come out to correct the problem. Because of Bob's overall behavior being very unprofessional, I will not use them again."