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"Long home came to my house today, did a thorough inspection on my roof, explained everything that they would do to fix the problems on my roof. I feel very comfortable with this company and decided to move forward the very first day. Thanks for your help Long home!"

"Gene and his crew did a great job on a difficult project. The house is over 100 years old and had been renovated several times in the past. Gene’s strength is to work collaboratively with his client to ensure the project meets the customer’s expectation. This project changed a couple of times based on what we found during demolition. Gene provided options and was always upfront about the cost of each option. We set out a schedule and the crew showed up on time for the day and on schedule for the week. I am very happy with the work."

"All our projects were completed competently and on time. Communication was excellent. Work was efficiently done and areas left clean. Workers are nice people."

"After our experience with this business,it's impossible to believe that so many positive reviews are authentic.HOUZZ & other reviews weighed heavily in considering this company.The over-riding reason was the earnestness MattCowen presented at the BPT Home Show as well as being an “Engineer” (he is NOT)& later,at our home,abt his quality of work & assurance of working w/in our designated budget for the ENTIRE project soup-to-nuts. Cowen misrepresented himself from beginning to end. HE agreed to OUR budget, insisting that “the ENTIRE project cost was attainable” & proceeded to convince us to submit our $2,500 check to “perform the next phase which involved detailed measurements” (he missed key measurements) & “a 3D presentation w/Virtual Reality goggles.We repeatedly reminded him of our strict budget & he assured us“as long as you choose stock items & do not pick a $10,000 tub,this would proceed without any issues”.All stated in the presence of us & our 30-year-old daughter who also had inquiries about the work & was satisfied that we were all in agreement.He then talked up his "favorite materials"(porcelain sheets), & standard fixtures,etc. FF 1 week, we arrived at his “showroom”(a disheveled room of outdated, strewn materials).He presented a basic crude “3D” outdated desktop computer-based depiction of the proposed finished project.This “program had “bugs & wasn’t working right”.There was NO VR presentation with goggles as promised. He finally showed us his partial proposal-the recommended porcelain sheets ended up costing the majority of our total project budget!He then pressed us for ANOTHER check as “it's on sale until the end of the week & you need to put the order in today”.We were mystified to say the least.“How can you agree to a budget & propose exorbitantly priced materials, knowing it would eat up most of the total budget?” we asked.He then socked us with labor costs which also amount to our TOTAL budgeted project cost! When asked how much the total cost would be, the number was OVER 2X what was agreed-upon!We reiterated our prior conversations & Cowen recommended that WE “buy (our) own tile, fixtures,etc, but they would not be warrantied” by him! He had NO OTHER MATERIALS/options that he could supply to us.After picking up our jaws from the floor, we asked how this could have happened,he stated “That's how much it costs these days! Labor alone is expensive!!”WHY DID HE NOT TELL US THIS FROM THE BEGINNING? DOES HE REALLY NEED THE $2,500 THAT BADLY? To date, we have NO designs/plans and NO comprehensive, COMPLETE proposal in accordance with our agreed-upon budget.In good faith,we told him to “keep $500" for his time, but "return $2,000" to us & we would not proceed with further action on our part. A “lesson learned” (not to trust people like him). This is a classic case of “Bait and Switch”.He countered with threats of legal action if we gave him a bad review that would “tarnish” his reputation.Above is ALL true. We stand by it."

"Went exceptionally well"

"I. contact this. company because my dad. recommended. me they are. great contractor company now my basement and deck are. beautiful and I recommend this company. to all my friends and family"

"We had a fantastic experience remodeling many aspects of our house: basement, attic, as well as electrical and plumbing. They went above and beyond with everything. Very trustworthy; the project was completed within budget and on time. A truly smooth experience. I would strongly recommend this contractor to everyone!"

"Adie was a pleasure to work with, and his crew really knew what they were doing. His quote was far below quotes by other contractors (normally a warning sign), but he clearly knew his stuff and my confidence in him was well-founded. I changed several details as the project went on, and Adie was happy to work with me and make any adjustments. There were delays caused by tile suppliers, but Adie worked to find other sources, and rearranged other commitments to make sure our project was completed as soon as possible. My only constructive criticism is that the quote was not itemized (which was ok for me at the time), but that caused an underestimated cost of the glass enclosure to go unnoticed in the budget until the end of the project. We’d made many changes over the course of the project, so were not unprepared for the higher cost of the glass, but I’d have known sooner if the budget had been itemized. Overall a great experience though and I would use East Bay again in a heartbeat!"

"We couldn’t be happier with our recent bathroom renovation! Carlos was fantastic to work with—he made helpful suggestions throughout the process, including where to purchase materials and creative ways to add extra storage in our small space. The team took the project down to the studs, replaced and relocated plumbing and electrical, and did a meticulous job with the tiling. The results exceeded our expectations—I’m absolutely obsessed with our new bathroom! Carlos and his team were professional, attentive, and a pleasure to work with. We’ll definitely be hiring them for our next renovation."